As a Remedyforce customer, your Customer Success Manager or (BRM) may have already reached out to you on a few occasions to inform you that you may have gone over your Staff allowance based on your subscription. They probably also discussed a way to monitor your Staff count by running our OOTB License Metric Report and they may have also suggested to add this report to a Dashboard for easier monitoring.
But did you know that you can also receive an email notification should you ever go over your paid subscription count?
To see how this is done, here is a video on the 3 best methods to monitor your Staff seat count.
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