ARERR [678] Full text indexing is disabled.

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    PRODUCT:

    Remedy AR System Server


    APPLIES TO:

    BMC Remedy AR System Server



    PROBLEM:

     

    When we clicked on reindex check box on Server Information---FTS tab we are getting below error.

    ARERR [678] Full text indexing is disabled

    And because of that we are not able to start the FTS reindexing.

    LP: BMC Remedy AR System Server 8.1.00
    DR: AR System 8.1.00

     


    SOLUTION:

     

    Legacy ID:KA412385

      

    We need to follow below process:--

    a) Open AR System Administration Console----System--General---FTS Configuration----and unselect "FTS Agent" then save the settings.

    b) Again open FTS configuration form and select "FTS Agent" and save the settings.

      

    c) Restart ARServer

    d) Then go back to server information form--FTS--and click on FTS Reindexing.

      


     

      
    Related Products:  
       
    1. BMC Remedy AR System Server

     


    Article Number:

    000041971


    Article Type:

    Solutions to a Product Problem



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