Unable to Change Remedyforce Field Data Type: Error: You Cannot Change the Fields Data Type Because It is Referenced By:

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedyforce Service Desk



    QUESTION:

    Unable to Change Remedyforce Field Data Type: Error: You Cannot Change the Fields Data Type Because It is Referenced By:


    ANSWER:

    The field is referenced in a number of Flows and Process Builders.

    There are several options:
    1. Leave the field alone and create a new field with the desired data type.
    2. Remove the field reference from the referenced Flow or Process Builder then change the data type
    3. Delete the Flows and Process Builders, change the field, recreate the Flows and Process Builders
     


    Article Number:

    000147493


    Article Type:

    FAQ/Procedural



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