CTMCAS may hang after connection drops

Version 1
Created by Knowledge Admin on Oct 2, 2017 8:11 AM. Last modified by Knowledge Admin on Jan 12, 2018 8:37 AM.
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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Control-M for z/OS


    COMPONENT:

    Control-M for z/OS


    APPLIES TO:

    version 8 and 9



    PROBLEM:

    Under certain circumstance, CTMCAS may hang after connection drops.                                                              
    When issuing command /F ioagatec,STATUS, the CS SERVER TASK has STATUS of BUSY, and shows an extended busy period e.g.          
    ECAG34I SERVER TASK    S T A T U S  JOB/CHANNEL/SIID  ...           
    ECAG35I  CM C001.01    READY        L9MCAS   CTMCAS ...              
    ECAG35I  CS C002.01    BUSY     253.24sec 155034003 ...             
     


    CAUSE:

    product defect


    SOLUTION:

    Apply PTF for BMC APAR BG10071

    For 8.0:  PTF PF04165. This PTF is part of maintenance 8.0.06.
    For 9.0:  PTF PG02766. This PTF is part of maintenance 9.0.04.

    CAR00124954 addresses this APAR/CCID
     


    Article Number:

    000143069


    Article Type:

    Solutions to a Product Problem



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