Update about End of Support for BMC Analytics 8.1

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    Based on customer feedback, BMC has decided to extend the support for BMC Analytics for BSM version 8.1.00 by one year beyond the previously announced date. The new end of support date is March 30, 2020. Customers will be able to receive support from BMC for version 8.1 up to March 30, 2020. This step is intended to give customers additional time to move their Remedy environment to version 9.1 and to convert their Analytics 8.1 reports to the best-in-class Remedy Smart Reporting solution. As always, the end of support dates for all BMC products can be found on the A - Z Supported Products List

     

    Please note that the end of support dates for BMC Dashboards for Business Service Management versions have not changed.

     

    See Product announcements for BMC Dashboards and BMC Analytics - BMC Analytics for BSM 8.1.00 - BMC Documentation for more information, incl. FAQ. Note: login to documentation portal is required to access this page.

     

    For latest insights about Remedy Smart Reporting, please have a look at the following resources:

    Connect with Remedy - Smart Reporting Deep Dive Webinar

    Connect with Remedy - Smart Reporting in 9.0 Webinar

    Release Notes - Smart Reporting Enhancements in 9.1.04

    Release Notes - Smart Reporting Enhancements in 9.1.03