Control-M/Server fails to start on a Unix/Linux host and when running the init_prflag command, it hangs.

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    PRODUCT:

    Control-M/Server for UNIX and Microsoft Windows


    COMPONENT:

    Control-M/Server for UNIX and Microsoft Windows


    APPLIES TO:

    Control-M/Server for UNIX and Microsoft Windows



    PROBLEM:

     

    Control-M/Server fails to start on a Unix/Linux host and when running the init_prflag command, it hangs.

    If there was a network or operating system issue of some sort and Control-M/Server needed to be restarted, it might be the case that it does not restart.

    When attempting to run init_prflag to reinitialize the individual process flag files, this may hang with no apparent errors even if utilities debug is turned on.
     

     


    SOLUTION:

     

    Make sure Control-M/Server and the Configuration Agent are shutdown.

    Even if Control-M/Server is not starting use the "ps -ef" command to verify that no Server processes are running. 

    At a command prompt logged in as the Control-M/Server user, run the following command: 
    clean_semaphores 

    Or, 
    sem-clean for older versions(7.0.00 or below). 

    This should allow the init_prflag command to work properly now. 
    After init_prflag works, restart Control-M/Server and the Configuration Agent (if applicable). 
      

     


    Article Number:

    000051006


    Article Type:

    Solutions to a Product Problem



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