How to reset Demo user password from database.

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    PRODUCT:

    Remedy AR System Server


    APPLIES TO:

    All AR version.



    PROBLEM:

    How to reset "Demo" user password from database. 


    SOLUTION:

     

       
    1. Please follow the below steps to update the user password from database.
       
      update user_cache set password = '+vDdSHzQ7uONFN0HpqpucQiJZ9bb' where username = 'Demo';
      
      commit; 
      
      
      NOTE: Here user name and password both are Demo.  
     
    OR  You can use any encryption password string which is present in your system. 
      


            2. For DWP Catalog AR Server 

                Default Demo user password is   password

                So you can run below query against   DWPSaas db/schema. 

                update user_cache set password = 'a$PxDyTAxZRSZu71wYiGeaMgfGx7QguMVwcAYwKdv+vt1SpM1kC/QKQH1XFb+POWufY' where username = 'Demo';

      

     


    Article Number:

    000144630


    Article Type:

    Solutions to a Product Problem



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