This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
BMC Atrium CMDB Adapter for BMC Atrium Core
BMC Atrium Core
AtriumIntegrator Pentaho 9.1.00
If you've created schedules for AI in 9.1.00 and don't see them start automatically then this KA applies.
Find AR Escalation "ASJ:ScheduleJob" and add a dedicated pool to fix the problem.
Please see KA 'Remedy - Server - How to assign a specific Pool to an Escalation ' https://selfservice.bmc.com/casemgmt/sc_KnowledgeArticle?sfdcid=000102766 on how to do that.