AR scheduler is not running Atrium integrator jobs automatically

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Atrium CMDB Adapter for BMC Atrium Core


    COMPONENT:

    BMC Atrium Core


    APPLIES TO:

    AtriumIntegrator Pentaho 9.1.00



    DETAILS:

    If you've created schedules for AI in 9.1.00 and don't see them start automatically then this KA applies.

    Find AR Escalation "ASJ:ScheduleJob" and add a dedicated pool to fix the problem.

    User-added image

    Please see KA 'Remedy - Server - How to assign a specific Pool to an Escalationhttps://selfservice.bmc.com/casemgmt/sc_KnowledgeArticle?sfdcid=000102766 on how to do that.


    Article Number:

    000117150


    Article Type:

    Product/Service Description



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