BMC Helix Remedyforce: Remedyforce Site Licensing Model and Event Monitoring

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix Remedyforce Service Desk



    PROBLEM:

    Remedyforce Site Licensing Model and Event Monitoring


    SOLUTION:

    For information on site licensing model:
    https://communities.bmc.com/community/bmcdn/bmc_remedyforce/blog/2015/04/24/remedyforce-licensing-new-site-license-model

    Rest API Developers Guide for Event Monitoring
    https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/using_resources_event_log_files.htm

    For additional questions or for a license audit review, please contact your Customer Success Manager or email RemedyforceSuccess@bmc.com.


    Article Number:

    000248753


    Article Type:

    Solutions to a Product Problem



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