• BMC Footprint version 20.18.02 webservice api sample program java

    I am using BMC Footprints version 20.18.02. Using SoupUI I am able to create a ticket in my workspace. But I need a java program to do the same, but in the documentation of the software I don't find the sample code fo...
    Kabilan Pachaiappan
    last modified by Kabilan Pachaiappan
  • BMC Helix Remedyforce User Group Meeting in Dallas, TX on August 19, 2019

    8/19/19 9:00 AM
    Come join us for the next Dallas User Group meeting featuring new Product Capabilities.  Members of the Product Management TeamVirginia Leandro will be onsite to demo Chatbot capabilities and to present the BMC H...
    Lisa Kraas
    last modified by Lisa Kraas
    BMC Helix Remedyforce User Group Meeting in Dallas, TX on August 19, 2019

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  • Truesight smart reporting :How to show all events in report after selecting event incident I'd in column field

    Dear experts,   I am creating a event report in smart reporting . After adding incident id in column it only shows the events which has that value whereas I want to see all events whether related to incident I'...
    Abhay Bhagat
    created by Abhay Bhagat
  • DWP Catalog Installation - Options.txt - BMC_DWP_PORT setting

    Hello,   In building out my options.txt to file, it's not clear to me if the "BMC_DWP_PORT" setting refers to the port that the arsystem server listens on, or if it refers to the port that the jetty server liste...
    Thad Esser
    last modified by Thad Esser
  • Automated Windows Patching of Control-M Server

    Currently running Control-M 9.0.00.400\E.M. 9.0.00.500. Windows Server 2016, Database on MSSQL We do not have High Availability. The HA with MSSQL would cause Weird Lock ups when changing nodes, so we did away with...
    Harry Lugo
    last modified by Harry Lugo
  • sync virtual machine details

    Hi all I need to sync into cmdb some details about the virtual machine. For example the "instance_id" but I have some issue to do this. I've tried with a cust tpl but I'm not able to get this value. Here a piece of...
    Maurizio Zaccaria
    last modified by Maurizio Zaccaria
  • Creation of simple Product category from Normalization

    Hi,   BMC Discovery is creating many CI with a simple categorization of Category,Type,Item. Without product name and manufacturer. But when the normalization is configured to create new Product Catalog entries,...
    Amar Achmedan
    last modified by Amar Achmedan
  • Normalization Simulation with nesim.bat. How to do it

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC CMDB Suite COMPONENT: BMC Atrium CMDB Suite APPLI...
    Knowledge Admin
    last modified by Knowledge Admin
  • Assignee visible in SRM console ?

    Does someone know, if it's possible to see "Ticket Assignee" available in the SRM for end users? When our customers submit tickets over SRM to the staff, they need to see the Assignee Name, who owns their ticket. ...
    Miroslav Horvath
    last modified by Miroslav Horvath
  • Replace remQuery with Powershell

    score110
    Not Planned
    22 votes
    In environments with strict security/compliance rules, automatic remQuery installation/uninstallation may be seen as a risk. As we know, currently there's no other way to get data requested by patterns or network co...
    Jacek Szlaczka
    last modified by Jacek Szlaczka
  • Discover IBM DataPower devices

    score140
    Product Team Review
    30 votes
    have worked with numerous customers who have a critical need to understand datapower devices.  numerous POCs have shown customers have not been able tofind any product that discovers these IBM devices.  disc...
    Seth Corder
    last modified by Seth Corder
  • Should this not merge to CMDB

    Shouldn't this place merge with CMDB place?
    Gustavo del Gerbo
    last modified by Gustavo del Gerbo
  • Crystal Reports unable to connect to server

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Crystal Reports Serv...
    Knowledge Admin
    last modified by Knowledge Admin
  • MyIT SB - Output Variable Mapping to Get Required Values

    score45
    Not Planned
    9 votes
    Currently, there is an error when drilling for a specific information piece.  Admin users cannot get specific information without an error showing on screen, which means no possibility of mapping additional varia...
    Cherry Blaber
    last modified by Cherry Blaber
  • How to extract SQL TEXT using Performance Advisor in Batch

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: SQL Performance for DB2 COMPONENT: SQL Performance for ...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to get rid of deprecated Hash-organized tables

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: CATALOG MANAGER for DB2 COMPONENT: CATALOG MANAGER for ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Proper sorting everywhere, preselection of latest version / revision

    score35
    Not Planned
    7 votes
    Hi all,   what is really annoying in Atrium Orchestrator is that lists / dropdowns are sorted in different orders everywhere, if at all.   Examples: Dev Studio / Import Modules sorts all modules case inse...
    Richard Bayer
    last modified by Richard Bayer
  • How can you override the default Db2 external data format in NGT Unload?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Next Generation Technology Unload for DB2 for z/OS COMPO...
    Knowledge Admin
    last modified by Knowledge Admin
  • Idea to enable global filters in TSPS Event view

    score30
    Not Planned
    6 votes
    In TSPS event view it is possible to share "Events Table views" in the tenant by making then global. This idea is to enable a similar feature for sharing "Custom filters"   Motivation: In our organization we h...
    Marcus Karlsson
    last modified by Marcus Karlsson
  • How to find all INCLUDE members ($$INC*) reference and values used in the hlq.install JCLs ?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Common Install - z/OS APPLIES TO: Common Install - Z/OS...
    Knowledge Admin
    last modified by Knowledge Admin