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BMC_CloudInstance class for cloud discovery - We are considering the use of this new class and would like to know what the appropriate categorization for these CIs is for: Category, Type Hello all, Hello Kerryn Wood I have a customer, who installed Kickstart on virtual machines running in prod. My opinion is that this is totally wrong, but are there any known (proven) drawbacks running such... Hi All, i am working on remedy 9.1 and it is a fresh environment with windows and remedy 9.1.03. it is installed successfully but when i am loggin into remedy i am getting an error as cannot establish a networ... Hello, I have a requirement from the customer to add sequential approvals based on answering a question on SR, and getting the approver names from a custom form as below : how can i... Hi all When i installed BAO platform, is that possible to Import / Export the setting details of the platform? I think it is impossible but i just would like to ask it on here as double check. Kind R... Hi, Is there any performance impact on the scanner if it sends the data to multiple consolidators. We are in process of adding another consolidation appliance to the scanners and would like to know if there is... Hello, In MyIT , end user searches below items in MyIT Searchbox: Knowledge Articles Service Broker Services (associated with Keywords) SRDs (associated with Keywords) Now , out of this , Knowledge ... Hi, While working with the "Agent Query" feature in TSPS (following Daric Smith's post: How To: Use the Query Agent Window ), I noticed that HTML tags were not protected in the result windows of the Agent Quer...
We would like to report on assignment log of Problem and Work order. Is there a assignment log form similar to Help Desk? I previous version we used a customized solution, we would like to know if the data is captured... Assisted Self-Paced Learning = Learning for All... Anywhere, Anytime !!! " Flexibility in learning methodology " is the buzzword for quite some time now. From mouth watering recipes to rocking zumba sessions, e... Hello, Everyone, We have a requirement to discover and sync schema to CMDB. We could able to discover Oracle database schema using deep database discovery now I need to sync those schemas to CMDB. I could find disc... Assisted Self-Paced Learning = Learning for All... Anywhere, Anytime !!! " Flexibility in learning methodology " is the buzzword for quite some time now. From mouth watering recipes to rocking zumba sessions, ... Hi All Been a while So I have created a 'carried forward' report which shows open incidents older than 8 days as incidents from last week and anything <=7 days as incidents from this week. I created ag... Hi All, We have done some customization on change form. Now we want to use these custom field value on change form in approval mapping form and based on that how can we attach approver for change request. ...
When the server(s) where Digital Workplace Catalog (DWC) is installed, the service needs to be started manually and credentials for administrator are needed. Please implement a way of starting the service auto... This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Control-M/Enterprise Manager COMPONENT: Control-M/Enter... Hi All, I am trying to use this example on https://docs.bmc.com/docs/display/DISCO111/Examples to make a REST call to ADDM. The call to get the token works fine.. # make the call to authenticate and ge... Is there a option or switch which can turn on/off the "Return to Salesforce" function in Self Service 3.0 (Summer 17)? I don't want user return to the salesforce home page as our users use the RF SS only.
Hi All, Is there a way to generate a web report from work order form with knowing how many people have worked on a specific WO for example as there is no assignment log for WO like Help Desk form because you know som... Hi all, I have some questions with regards to Self Service 2.0 (currently using) vs Self Service 3.0, appreciate if someone can advise me on my 3 queries below. Refer to question column and if can provide me w...