• The Pulse: Working with Auto-Approval and Ad-hoc Approval in BMC Service Request Management

    This blog discusses the use case for Auto Approval and Ad-Hoc approval. Recently I have seen many questions around the auto-approval area within BMC Communities and the purpose of this Pulse blog is to give guidelines...
    Vaibhav Wadekar
    last modified by Vaibhav Wadekar
  • Configuring ITSM Chat

    If you need to configire chat server (Openfire), refer to below link.   Configuring Openfire with Oracle 11g   1) Set Visible to True for Chat Icon.     2) Open Data Visualization Definiton fo...
    Ken Hoshiyama
    last modified by Ken Hoshiyama
  • TrueSight Operations Management and Big Data

    Big Data Monitoring   Big data drives business-critical activities more than ever. Enterprises rely on huge amounts of timely data from almost anywhere to analyze and determine what information needs to get to ...
    Patrick T Campbell
    last modified by Patrick T Campbell
  • July Survey Results (part 1)

    Most of you have seen a survey popup this past month, asking focused question on your experience on BMC Communities. If you've answered, thanks! (btw, if you've left your contact details on the last question, your ac...
    Matt Laurenceau
    last modified by Matt Laurenceau
  • Florida Control-M User Group: Aug. 28th 2015: Meeting Notes

    Florida Control-M User Group:August 28, 2015: WebEx Meeting SummaryKick-off Brian Anderson welcomes and provides agenda overview for today’s meeting, encourages everyone to use the BMC Communities website and th...
    Brian Anderson
    last modified by Brian Anderson
  • Control-M 9: Get the Information You Need Here

    Simply put – the next generation of leading workload automation software is now available.  Don’t delay – download now and see what makes Control-M 9 the best yet.   And yes, while I am bi...
    Criss Scruggs
    last modified by Criss Scruggs
  • Connect with Remedy - Smart Reporting in 9.0 Webinar

    Smart Reporting in Remedy 9.0 Please join Rahul and Sharath, as they present on Smart Reporting in 9.0 during the August webinar. In this session they will discuss the new Smart Reporting in Remedy 9.0 which ...
    Gregory Kiyoi
    last modified by Gregory Kiyoi
  • The Pulse: Resolving issues creating fulfilment tickets

    The Pulse blog shares experiences from BMC Customer Support on topics that are trending in application support.  Our goal is to share insights on how to understand features, investigate when there are issues, and...
    Suyog Bandhaokar
    last modified by Suyog Bandhaokar
  • BMC Middleware Automation 8.8 Beta Program

    BMA Beta Program Timeline BMA Beta Program Kick Off Call – August 12, 2015   What’s new in BMA 8.8? - BMA Rest API - Interact with BMA using Rest Services instead of via command line. (Although co...
    May Bakken
    last modified by May Bakken
  • Release: BMC Performance Manager Express Monitoring Studio 2.9.30

    The latest version of BMC Performance Manager Express Monitoring Studio is now available to download. It includes many new features and improvements as well as several fixed issues, such as: BMC Performance Manager E...
    Frederic Plouvier
    last modified by Frederic Plouvier
  • CVE-2015-4000 Logjam

    Logjam: How Diffie-Hellman Fails in Practice describes the vulnerability in the Transport Layer Security (TLS) protocol. This blog provides guidelines to mitigate the risk of this vulnerability in the BMC Cloud Lifecy...
    Manish Bhandekar
    created by Manish Bhandekar
  • Engage Mobile App - Download Now!

    The BMC Engage 2015 mobile app provides key conference information for all registered attendees.  Available for iOS and Android devices, with a mobile website for Blackberry, Windows, and other mobile devices, th...
    Dawn Satkowski
    last modified by Dawn Satkowski
  • Get ready for Remedy 9 and beyond with the Remedy team at BMC Engage!

    We are 5 weeks away from BMC Engage at the beautiful Aria Hotel in Las Vegas. We had a fabulous time last year at the first annual BMC Engage event, where we launched Remedy with Smart IT, and had a chance to interact...
    Michele McFadden
    last modified by Michele McFadden
  • What's new in MyIT 2.6 ?

    MyIT 2.6 is GA and available for download. This release is also compatible with BMC Remedyforce and BMC Remedy ITSM 7.6.04 SP2 and later. BMC TrueSight Performance Management 8.6 & 9.0   Feature Highlight...
    John Gallagher
    last modified by John Gallagher
  • Release: NetApp Filers Monitoring Solutions

    We are pleased to announce the release of the latest versions of our NetApp Filers Monitoring Solutions: NetApp Filers KM for PATROL 3.2.01 BMC Performance Manager Express for NetApp Filers 4.1.04 They include many...
    Frederic Plouvier
    last modified by Frederic Plouvier
  • The Pulse: A new API for the REST of us

    Version 9 is released and with it come some new features. Don’t worry, I’m not planning to list everything that’s changed, but I’d like to have a look at one specific new feature: the REST API....
    Justin Bakker
    last modified by Justin Bakker
  • Almost HERE!  Get ready for Engage 2015!

    A week from tomorrow we'll be kicking off BMC IT Engage 2015 at the ARIA Convention Center.   Have you packed your bags yet?  Put your IT Management thinking hats on?  Stowed your Digital Transformatio...
    Dawn Satkowski
    last modified by Dawn Satkowski
  • The Pulse: Reading log files is like reading a good book

    On a Friday night, there’s nothing I like better than to curl up with a good glass of red wine, a selection of fine cheeses and the latest set of log files which, especially for the occasion, I have printed out ...
    Justin Bakker
    last modified by Justin Bakker
  • Configuring Openfire with Oracle 11g

    Install Openfire (used ver 3.1.02) Stop Openfire service Copy JDBC Driver (ojdbc6) to <Openfire>\lib directory. JDBC driver is attached to this blog.   S...
    Ken Hoshiyama
    last modified by Ken Hoshiyama
  • The Pulse: Managing Job Log and Output with Workload Archiving Webinar Q&A

    Learn how you can benefit from Workload Archiving by storing your critical Job log and output data long term.   On Wednesday, August 19, 2015, Joel Brecker presented and demonstrated the following:    ...
    Jose Luis Luna
    last modified by Jose Luis Luna