• bmc Remedy with Smart IT UX Design Sessions for Configuration Managers

    Looking for Configuration Managers   What is it?   These sessions are aimed to understand key tasks and processes used for Configuration Management.  We also want to understand how Remedy is used for th...
    May Bakken
    last modified by May Bakken
  • The Pulse: What is Entity Catalog in TrueSight Capacity Optimization 10.X?

    With the release of TrueSight Capacity Optimization 10.0 we have simplified Lookup Table management for OOTB ETLs with 'Entity Catalog'. In this article, I will explain some concepts of Entity Catalog which was known ...
    Anjali Chauhan
    last modified by Anjali Chauhan
  • SLM Import

    The plugin used for SLM import/export is *omfobjiefilapi.dll*..   To start SLM Import process first thing(s) to check is 1.Do you have the correct  plugin  entry in ar.cfg file e.g in my machine I hav...
    Showkat Ahmad
    last modified by Showkat Ahmad
  • To improve is to change...

    Hi, I’m Nick Glaser, and my job at BMC is to understand what you want and need from BMC Remedyforce and to align you with the appropriate onboarding services from our team to get you there quickly, effectively a...
    Nicholas Glaser
    created by Nicholas Glaser
  • The Pulse: Queues & Threads – Utilizing Private Queues

    As per my previous blog post about Queues and Threads, here is the follow up post regarding Private Queues.   As a reminder - the thread count (min & max number of threads that are defined against a queue) i...
    David Still
    last modified by David Still
  • The PULSE: Email-Based Approvals

    This month’s blog is about the one of the most useful enhancements of BMC Remedy AR System version 8.1.00, Email-based approvals. Many of our customers have already started taking benefit of this new feature. So...
    Deepshikha Rawal
    last modified by Deepshikha Rawal
  • Speaker of the Week - Tony Stevens, State of Michigan

    BMC Engage 2015 Speaker of the Week is Tony Stevens, Cloud Automation Architect from State of Michigan. Tony has been an IT professional for more than 15 years, working in various capacities from software engineering...
    Dawn Satkowski
    last modified by Dawn Satkowski
  • BMC Control-M Workload Automation & Big Data (Hadoop) Helps Speed Big Data Deployments and Time to Value.

    Hello All You Chicago Control-M'ers!   As you have all either heard, seen, or both BMC Control-M Workload Automation is the industry leading management platform for Hadoop (a.k.a Big Data).  Our success in ...
    David Leigh
    last modified by David Leigh
  • Five reasons why you should upgrade to Remedy 9 today

    There has been a lot of excitement around Remedy 9 but you might ask if it is ready for prime-time. The short answer is "absolutely". BMC Remedy 9 has been in the works for over a year and represents the most solid, h...
    Tony Myers
    last modified by Tony Myers
  • Accomplish Anything and Have Some Fun!

    Disclaimer Hello everyone!  Before we get too far down the rabbit hole I want to set the stage that this is not your average corporate blog post.  Today we are going to have some fun and step away from the t...
    Joshua Green
    created by Joshua Green
  • Remedy 9.0 Vs. 8.1 Performance Comparison

    BMC has just released Remedy AR Platform version 9.0. In this blog we will look at some of the performance enhancements in version 9.0 and benchmark these improvements against version 8.1. Remedy 9.0 is a major releas...
    Vipul Jain
    last modified by Vipul Jain
  • Help us build new product pages

    BMC’s Online Experience program is looking for ways to improve your experience of using our websites. Recently we have been discussing the possibility of creating a new set of product information pages to bring ...
    Miles Escow
    last modified by Miles Escow
  • ADDM 10.1 patch 2 is now available

    If you intend to test or deploy ADDM 10.1 please make sure you download this patched version. The ADDM 10.1 patch 2 release replaces the ADDM 10.1 GA binaries, so you don't need to go looking for a specific patch entr...
    Chris Zappala
    last modified by Chris Zappala
  • Connect with BMC Performance Manager Portal: Best Practices details

    Thank you for attending the Connect with BMC Performance Manager Portal: Best Practices. If you were unable to attend the Webinar, please feel free to download/playback the webinar here:   Playback/Download link...
    Betty Neumann
    last modified by Betty Neumann
  • Connect with Control-M Webinar: Managing Job Log and Output with Workload Archiving

    Learn how you can benefit from Workload Archiving by storing your critical Job log and output data long term.   On Wednesday, August 19, 2015, Joel Brecker will discuss and demonstrate the following:  &nbs...
    Jose Luis Luna
    last modified by Jose Luis Luna
  • The Pulse: Job Viewpoints, History and Versioning Webinar Q&A

    Learn how to maximize managing Control-M jobs with Viewpoints and Job Versioning.   On Wednesday, July 22, 2015, James Pendergrast presented and demonstrated the following:       &...
    Jose Luis Luna
    last modified by Jose Luis Luna
  • Information On Status History Field

    Status History is a core field. AR System core fields are a set of fields that every regular form must have. Status history information is stored in a separate table. This table uses the Request ID field as the link t...
    Pratap Dalai
    last modified by Pratap Dalai
  • The Pulse: FTS Fortification

    Introduction  This blog post applies to FTS in AR System Server versions 7.6.04, 8.0 and 8.1 only.   Full Text re-indexing can take a very long time, several days in some cases.  We suspect that too m...
    David Still
    last modified by David Still
  • The Pulse: A new API for the REST of us

    Version 9 is released and with it come some new features. Don’t worry, I’m not planning to list everything that’s changed, but I’d like to have a look at one specific new feature: the REST API....
    Justin Bakker
    last modified by Justin Bakker
  • July Survey Results (part 1)

    Most of you have seen a survey popup this past month, asking focused question on your experience on BMC Communities. If you've answered, thanks! (btw, if you've left your contact details on the last question, your ac...
    Matt Laurenceau
    last modified by Matt Laurenceau