I will have the honor of conducting the February 22-25 Inventory and February 25-26 Patch Training for BMC Academy. This is an online class. I have conducted several ILT classes but this will be my first Online Class.... As a Sandbox customer, I was privileged to get early access to Remedyforce Summer 15. While every Remedyforce release adds some wonderful enhancements, Summer 15 is particularly robust. And with so many new features a... Backing up critical data is an important aspect of any production level IT environment. However, backing up the data is only half the picture; you must be able to restore it as well. Bein... Latest details from BMCLast Updated: February 11, 2016 04:40PM CST BMC Software’s Application Security team is investigating the impact that the OpenSSL security advisory published on January 28th has on ... Latest details from BMC Last Updated: February 11, 2016 4:25 PM CST BMC Software’s Application Security team is investigating the impact that the Apache Commons Library deserialization vulnerability has o... Não percam o Webinar de Control-M no dia 23 de Fevereiro, das 11h às 12h! Invite: Aumente sua Produtividade e Otimize seu tempo com Control-M cuidando da entrega de seus serviços!... Every 6 months, we're launching a survey to see how BMC Communities helps you, and could achieve even better. Here is the 3-min survey You can see results from early 2015, and mid 2015. These surveys h... What is it? 1:1 hour session led by our BMC UX designers. Innovation Studio is a designer for modern ITSM "Smart Apps" based on the new BMC design language and capabilities. The Innovation Studio experience is... In a world where the popular proverb “A stitch in time saves nine” can be more aptly changed to “A click in time saves nine,” fast communication is the need of the hour. The BMC Remedyforce mob... This blog post is really just to gauge interest and gather feedback on something I've spent a lot of the last year working on - which is sanitizing the ar.conf parameters that are published in the wiki docs here: &nbs... In BMC Remedy Approval Server, some of the process related forms that drive / impact the approval signature generation process exposes a field named "If Multiple Approvers". This field can be used to define how to man... Call for Papers is now open and accepting submissions. Don’t miss out on your opportunity to help shape BMC Engage 2016, our global user conference. We’re looking for great customer stories a... A security authentication vulnerability involving LDAP authentication was found. This vulnerability allows unauthorized access to the EM GUI server by using the EMAPI. Due to the severity of this vulnerability, BMC ha... BMC Engage 2016 planning is underway and we need your help to identify the hot topics for next year. What matters most to your team and organization? What topics do you want to learn more about and discuss? Jo... Please join us for this web seminar to review the BSA 8.7 release. The presentation will review the benefits of upgrading to this release and the process of engaging with our Professional Services & Customer... The BMC MainView for Java Environments beta program has been very active. We are now expanding this program for additional applicants to partner with us in shaping the leading mainframe monitoring solution. As a membe... As most of you should know by now, we are going to release v11 soon and will unveil it on February 23rd. This release comes with a great new user experience, specifically around business application mapping, but also... In the last couple of releases of MainView for CICS BMC has made quite a few changes to the Task Kill exit. Prior to release 5.3, which became available in December of 2015, BMC added the capability to kill task... Your department does more than just answer service desk tickets - you also have dozens of projects that support your strategic business objectives. How are you keeping track of those projects? If you’re like mos... Part 4 of the Service Resolution Smartflow Overview Series. In this one, Darius Wallace covers the evolution of Service Resolution from Intelligent Ticketing to Service Resolution.