• BMC Engage 2015 - Call for Papers window now open

    The time is now.    BMC Engage 2015 is now accepting abstracts for consideration.  Don't miss out on this opportunity to present your viewpoint on how IT can help drive business transformation. &nbs...
    Dawn Satkowski
    last modified by Dawn Satkowski
  • The Pulse: Insights of “Share Services” feature in BMC Cloud Lifecycle Management 4.x

    In this post, I will describe the concepts and importance of “Share Services” feature in BMC Cloud Lifecycle Management. By taking a closer look at how this functionality works, we can understand the behav...
    Abhishek Rai
    last modified by Abhishek Rai
  • How to get a ticket resolved faster

    Ok, so this is was going to be a quick post...   I go to see customers as often as I possibly can, and one thing I get asked a lot is: how can I get my ticket addressed quickly?  We've all felt the frustrat...
  • Save the Date! February 25, 3:35 pm-4:20 pm - Sentry’s Breakout Session at BMC Swiss User Day

      Sentry Software is proud to be a featured speaker at the BMC Swiss User Day conference in Zurich. During this session, Bertrand Martin will present the Sentry’s extension modules for BMC TrueSight.  ...
    Pantoli Cyril
    last modified by Pantoli Cyril
  • The Pulse: What’s trending in Remedy ITSM? – Email Engine Rules

    This post shares information on how simple it is to create an incident via email or just to update work info entries. There are situations where in you receive issue information in email which you want to record in th...
    Ajey Darwatkar
    created by Ajey Darwatkar
  • BMC Communities: January Survey Results

    Late January, we proposed a public survey to gather your feedback about your Experience on BMC Communities. Many of you responded, thanks!   It was up for 1 week. We're excited to share results today, and earl...
    Matt Laurenceau
    last modified by Matt Laurenceau
  • Second BMC Usergroup Wrap up

    Confident with the first Usergroup hosted at Vyomlabs, it was expected we'd have a Bigger Party, especially when you have a VIP attendee like Doug Mueller!   What a Party it was!  True to the core idea of h...
    Anirban Dutta
    last modified by Anirban Dutta
  • Hadoop goes global with BMC and Hortonworks

    Interest in Big Data has gone global with organizations around the world aggressively jumping onto the Hadoop platform. The leader in open source Hadoop is Hortonworks and BMC is proud to be their partner. We have jus...
    Joe Goldberg
    last modified by Joe Goldberg
  • Mobile Apps for BMC Communities

    I've just spend an awesome week during BMC Engage 2014 in Orlando, FL.   The main reasons are definitely people I enjoyed to interact with. Can you tell who is enjoying food and good conversation at Social Hub?...
    Matt Laurenceau
    last modified by Matt Laurenceau
  • How BMC Network Automation Addressed the POODLE Vulnerability

    What is POODLE Vulnerability On October 14, 2014, a security vulnerability affecting Secure Socket Layer version 3 (SSL v3.0) was publicly disclosed (Padding Oracle On Downgraded Legacy Encryption, or “Poodle...
    Pooja Chitnis
    last modified by Pooja Chitnis
  • DNS feature in BMC Network Automation

    What is the DNS feature offered by BMC Network Automation? BMC Network Automation (BNA) introduced a feature in the release to be able to register DNS addresses of VMs provisioned within Cloud Lifecycle M...
    Pooja Chitnis
    last modified by Pooja Chitnis
  • Qualys and BMC Join Forces to Close the SecOps Gap

    In recent years cybercrime has gone from an array of independent hackers to a global industrialized operation that utilizes collaboration, worldwide coordination and advanced criminal techniques to evade detection. On...
    John Haberland
    last modified by John Haberland
  • bmc Remedy with Smart IT 1.1 UX Design Sessions for Change Co-ordinators

    Looking for Change Co-ordinators   What is it? These sessions will be 1:1 with lead by our bmc UX designers. Participants will attempt to complete a change request with the new designs and will be asked to prov...
    May Bakken
    last modified by May Bakken
  • The Pulse: FTS Fortification

    Introduction  This blog post applies to FTS in AR System Server versions 7.6.04, 8.0 and 8.1 only.   Full Text re-indexing can take a very long time, several days in some cases.  We suspect that too m...
    David Still
    last modified by David Still
  • The Pulse - Footprints Service Core - Email Troubleshooting

    This applies to version 11.6.x and earlier versions of of the product only. Good Evening Footprinters! On the eve of our Ask an Expert - Email I wanted to publish an in depth guide for troubleshooting email. &nbs...
    Alex Steinwachs
    last modified by Alex Steinwachs
  • Pilot of BMC inSight utility

    BMC inSight We are pleased to announce that we are looking for customers to pilot the BMC inSight utility. What is it? BMC inSight is a new utility that is designed to simplify the support of your BMC products by ...
    Miles Escow
    last modified by Miles Escow
  • The Pulse:  Email notifications within BPPM

    BPPM has many notification options and users can choose to receive events, SNMP traps, email notifications or all of the above.  Which notification method do you prefer? Events are key, but did you know those eve...
    Betty Neumann
    last modified by Betty Neumann
  • Connect with Remedy - Installing and Using Atrium Core Web Services Webinar

    Installing and Using Atrium Core Web Services Please join Chuck Simpson as he presents on Atrium Core Web Services during this month's webinar. In this session we will review what options are available whe...
    Gregory Kiyoi
    created by Gregory Kiyoi
  • Connect with Remedy - CMDB Best Practices - Get Set, Get Ready, Go! Webinar

    CMDB Best Practices Get Set, Get Ready, Go! Please join Stephen Earl as he presents on CMDB best practices during this month's webinar. BMC are currently creating a set of documented best practices for Atri...
    Gregory Kiyoi
    created by Gregory Kiyoi
  • The Pulse - Footprints Service Core - How to enable BMC Client Management (FootPrints Asset Core) Integration

    Good Morning Footprinters! Its the start of the quarter and I wanted to write up a guide on integrating Footprints Service Core and Footprints Asset Core (BMC Client Manager).   If you haven't already signed up ...
    Alex Steinwachs
    last modified by Alex Steinwachs