• SSL Security Update - BMC ADDM System Communications

    Hello ADDM Community, This week a serious vulnerability in the OpenSSL cryptographic software library, known as The Heartbleed bug, was publicly disclosed. It affects a wide range of consumer and enterprise web pr...
    Sam Elliott
    last modified by Sam Elliott
  • Asset & Configuration Management - Webinar with ITIL Expert, George Spaulding

    BMC and Pink join forces on April 17th to review how asset and configuration management can help you drive better business decisions. George Spaulding, Executive VP at Pink Elephant, along with Sharron Sims and I from...
    Criss Scruggs
    last modified by Criss Scruggs
  • NetApp Filers KM for PATROL - Get a Full Visibility of How your Cluster is performing with NetApp Monitoring

    Are you looking for a solution that provides a full visibility and deep-dive diagnostics of how your NetApp Cluster is performing? Don’t look any further… Get the latest version of NetApp Filers KM for P...
    Pantoli Cyril
    last modified by Pantoli Cyril
  • Automation in the Zoo

    Last Friday I had the chance to join our very own a Alf Abuhajleh on his Alf's Zoo show. We talked about cloud computing, data center automation,  and... cheese?   You'll just have to watch the show to find...
  • BMC Communities: interacting from Mobile

    I don't know for you, but I am more and more mobile. Or I'm as mobile as before, but I get a lot more things done while being mobile (email, IM, social platforms, Evernote, etc.)   Some weeks ago, we upgraded B...
    Matt Laurenceau
    last modified by Matt Laurenceau
  • The Pulse: Configuring Entitlements for Tenant’s users

    In this post, I will share configuration steps on how to configure entitlement for a Tenant’s users, whether they belong to the same department/Organization or different, so that they can see different Service R...
    Abhishek Rai
    created by Abhishek Rai
  • Tuesday tip: To Chat, VoIP, Skype or Hangout?

    We have come a long way from the earliest days of smoke signals and beating drums to mordern day electronics and the web, the scope for communication has increased exponentially. Would you rather email, Have an inst...
    Anirban Dutta
    last modified by Anirban Dutta
  • The Pulse: Choose your request methods carefully

    Okay, I’m the first to admit it: I am sometimes obsessed with the tiniest of details. But this has been nagging at me for quite some time now: why do people prefer to use POST requests? Why do I find this option...
    Justin Bakker
    created by Justin Bakker
  • What do we mean by DevOps?

    DevOps is born because of the need to improve IT service delivery agility. One of the main issue about agility come from usual wall that you've between development team and operation team who pass things along but don...
    Fred Breton
    last modified by Fred Breton
  • Does ITSM 8.0 Support Intelligent Ticketing 2.0?

    No. Intelligent Ticketing is not support by ITSM 8.0. We made a conscious decision given the limited Customer install base in production with this release and the relatively short window between this and the 8.1 release.
    Darius Wallace
    last modified by Darius Wallace
  • Orientation Workshop

    Hello,   Getting started with Atrium Orchestrator? Content published at BAO E-Learning: Orientation Workshop   Topics being covered in multimedia fashion:   Introduction to BMC Atrium Orchestrator ...
    Volker Scheithauer
    last modified by Volker Scheithauer
  • Atrium Webinar- Understanding CMDB Drift Management

    Atrium Webinar   Understanding CMDB Drift Management Please join us for this month’s Atrium Webinar with Pramod Shukla, Product Developer, BMC Atrium Suite.   In this Atrium webinar, ...
  • See BMC Software at #ChefConf 2014!

    Chef is hosting #ChefConf 2014, their third annual user conference, and BMC is proud to be a part. The three-day event will take place April 15-17 at the Hyatt Regency Embarcadero, located on the beautiful San Francis...
    Eric T. Tung
    last modified by Eric T. Tung
  • (NYAF) A-Team:: I love when a plan crashes together :)

    After the "NYF" (Not Yet Friday), here comes the "Not Yet April Fools"   Once upon a time, a team of French ITSM Consultants Principal Technicians, with a wide experience on ITSM, ADDM and coding dark arts, w...
    Laurent Matheo
    last modified by Laurent Matheo
  • The Track-It! 11.3 Beta has started

    The new Track-It! 11.3 release is now in Beta. If you are a current Track-It! customer and are interested in participating in the Beta program, it is not too late.   Just visit the document below to learn more a...
    Cris Coffey
    last modified by Cris Coffey
  • The Pulse: BPM for Web Application Servers 4.0; six terrific reasons to upgrade today!

    Have you heard? The Web Application Server KMs have been completely redesigned with performance, usability and security in mind. You spoke and we heard you! We removed all administrative commands from the Web Apps KM...
    Diane Porter
    created by Diane Porter
  • Why Managing Workload Change is More Important Now than Ever Before?

    -by Joe Goldberg, Control-M Solutions Marketing, BMC Software Inc.   So here are some points to ponder: Google Play has already hit one million apps and the iOS App store is not far behind. According to mobile...
    Joe Goldberg
    last modified by Joe Goldberg
  • Jason's Quick Tip - Finding the "real" Request ID

    The Tip Sometimes you need to know the Request ID of a record.  I am not talking about the ticket number generator number but field 1. CTRL+ALT+H is your friend.   Incident   Change Management &nb...
    Jason Miller
    last modified by Jason Miller
  • The Pulse: ARERR9350, better contact your administrator

    This week a follow-up on what we discussed last time: backchannel validation errors and network analysis. Get your Network Sniffer out because we’re going to look at some nasty TCP traffic.   Say you’...
    Justin Bakker
    last modified by Justin Bakker
  • Reporting Workshop (webinar)?

    If I and a few others wanted to do a Reporting Workshop for a couple of hours on a webex, perhaps starting with an overview of BDSSA, quick tips on ETL & troubleshooting, building some common custom reports in Que...