• Atrium Webinar- Understanding CMDB Drift Management

    >> Atrium Webinar Series  Dear Users, We would like to take this opportunity to thank everyone who participated in our Atrium Webinar- Understanding CMDB Drift Management Webinar on April 10th, 2014 ...
    Shivkumar Manakshe
    last modified by Shivkumar Manakshe
  • Sign up for PDF focus group

    IDD is planning a focus group to receive input on how and when external and internal customers access and use PDF documents. Although we have moved much of our content to docs.bmc.com, we know that customers like PDFs...
    Deborah Silvi
    last modified by Deborah Silvi
  • Why PatrolAgent run as root?

    The PATROL Agent (version 3.2 and higher) will run as the "patrol" account as opposed to the "root" account as it did with PATROL version 3.1.9.  The PATROL Agent binary has "setuid" on it so that it will switch ...
    Pankaj Kshirsagar
    last modified by Pankaj Kshirsagar
  • The PULSE: Email-Based Approvals

    This month’s blog is about the one of the most useful enhancements of BMC Remedy AR System version 8.1.00, Email-based approvals. Many of our customers have already started taking benefit of this new feature. So...
    Deepshikha Rawal
    last modified by Deepshikha Rawal
  • The Pulse: Configuring Entitlements for Tenant’s users

    In this post, I will share configuration steps on how to configure entitlement for a Tenant’s users, whether they belong to the same department/Organization or different, so that they can see different Service R...
    Abhishek Rai
    created by Abhishek Rai
  • AtriumCore maintenance release 8.1.01 listed as a Licensed Product

    Hello everyone,   The service pack is here! Now, if you've been waiting for this release as I have, then there is something you should know about how to get it and what you can do with it.   First off, it ...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • Reporting Workshop (webinar)?

    If I and a few others wanted to do a Reporting Workshop for a couple of hours on a webex, perhaps starting with an overview of BDSSA, quick tips on ETL & troubleshooting, building some common custom reports in Que...
  • Understand the software inventory filter

    This article intends to explain the software inventory basics, in order to teach you how to customize at the end. Download the complete documentation on our support site and read BMCFPAssetCore_InventoryManager.pdf (p...
    Julien Devienne
    last modified by Julien Devienne
  • 2014-04-17 { BMC Remedy ITSM - New User Experience (Galileo) Beta Application}

    Announcing Beta Program for New BMC Remedy ITSM User Experience (Project Galileo) ***Application Date Extended to end of April!*** Applications must be received by April 30 in order to be considered. Space is limite...
    May Bakken
    last modified by May Bakken
  • SSL Security Update - BMC ADDM System Communications

    Hello ADDM Community, This week a serious vulnerability in the OpenSSL cryptographic software library, known as The Heartbleed bug, was publicly disclosed. It affects a wide range of consumer and enterprise web pr...
    Sam Elliott
    last modified by Sam Elliott
  • Quickly and easily create customized PDFs from docs.bmc.com

    Link to the PowerPoint document. Link to the presentation recording.   On April 23 at 10 AM Central time, join us for a webinar on how to quickly and easily create your own customized PDF documents from docs.bmc....
    Deborah Silvi
    last modified by Deborah Silvi
  • BMC Remedy OnDemand Webinars

    The Wednesday Webinars helps customer to understand and best use particular product features. This document provides a summary and the WebEx recording links to these webinars to make them easier to find.   D...
    Vignesh Nadar
    last modified by Vignesh Nadar
  • Tell us your story and have a chance to win an iPad mini!

    Think about the creation and modification of jobs in your batch workload environment for a second. How is it done?  Is it streamlined and efficient?  Is it perfect?  Or is there room for improvement? &n...
    Robby Dick
    last modified by Robby Dick
  • Jason's Quick Tip - Building your Communities Reputation

    This one isn't Remedy related but more on topic of BMC Social.  The addition of a new gamification system shook things up on the BMC Communities last October.  Things are running much smoother and now that w...
    Jason Miller
    last modified by Jason Miller
  • Save the Date! Free BMC Webinar on April, 30 2014, 12:00 – 1:00 pm EST

    Sentry Software is proud to be a featured speaker at the free BMC Webinar “Increase your Data Center IQ” that will take place on April 30, 2014 12:00 – 1:00 pm EST. During this webinar, you will lear...
    last modified by Fred
  • [NYF] SRM 8.1, how to quicly localize your SRD (AOT / PDT / SRD)

    Happy Easter everyone ^_^   Today nothing too fancy, no... nononono, don't be too       It's just a little something that doesn't really have its place in a blog, because not really technical o...
    Laurent Matheo
    last modified by Laurent Matheo
  • The Pulse: TM ART Log Analyzer

    TM ART Log Analyzer. You can analyze TM ART log files and answer lots of TM ART questions quickly. Caption for picture above: The original TM ART Log analyzer, now in a museum curated by Hal DeVore.   Summar...
    last modified by DanEgner
  • The Pulse - Bump! Useful Track-It! posts to bookmark

    A slightly belated Happy Easter to you! I hope you had as enjoyable break as I did!!   This month, I wanted to take the opportunity to hopefully bring to prominence some of the useful material that has been publ...
    Toby Draper
    last modified by Toby Draper
  • Field Notes: Connecting With Salesforce1

    Every eager user wants to start by downloading an app and getting connected.   As an eager user, after I downloaded the Salesforce1 app, I tried to connect. I found that connecting was more challenging than I ex...
    last modified by G_Caruso
  • Serenity,  River Tam & Smooth Orchestrator vs. The Operative

    In the 21th century, IT Ops has left an overpopulated and decimated IT landscape and moved to a new star system, colonizing many planets and moons. The Alliance [HAL, CHAP] has won a war against the Colonies, less est...
    Volker Scheithauer
    last modified by Volker Scheithauer