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- score1295Product Team Review
There are a lot of areas in FP12 which are missing copy functions. Rather than create multiple ideas, I'll just create the one. Areas which would be nice to have copy in: 1) Copy quick templates ...
- score1265On Roadmap
In version 11, it is possible to configure a field to be mandatory, optional, hidden, or read only per status per user role. In version 12, it is not possible to make this property change per Status. It co...
- score1220On Roadmap
The need to update 'Server References' when moving a DB to a new environment is an important but lengthy task and is required at multiple points during the lifecycle of an upgrade project. Server Reference updates are...
- score1185Product Team Review
Even with dynamic relationship, it is very important that they display the relationships between the core switches with edge switches. Thus being able to predict impacts and dependencies. Besides assis...
Whether through SNMP or direct login to SAN switches and Storage management consoles, or directly to storage devices such as NetApps, Arrays, and suh to get a better mapping of storage connected to servers would be RE...
- score975On Roadmap
I thought this already existed as an idea, or that I had previously created, but cannot find, so sorry if this is a dupe. Basically, when creating a search, in the 'search for' section using assignees, you can...
- score965Product Team Review
Allow Widgets and Views on Consoles to have an auto-refresh interval.
- score940On Roadmap
Currently in 12, the contents of the approval tab disappears after an approval has been completed. This is a bit confusing because the section header is still there, and even then, post approval process, it woul...
- score925On Roadmap
It does not appear that the name of the business rule shows up in the history of a ticket. This is very useful info so unless I am missing something I would very much like to see this added back. See scr...
- score870On Roadmap
In FPSC 12.1 there is a new Subscribe column to allow users to subscribe to global issues. If a customer is not using this feature, they have no need to have the Subscribe column on the homepage but there appear...
- score870Coming in Next Release
Smart IT has the ability to add new fields to the forms, but there is currently no way to make new fields available as columns. In addition to various custom fields, there are several OOB fields that are useful,...
- score830On Roadmap
Currently you can use Fields and Keywords in Run-If qualifications, but not Functions. Currently if you want to compare, for example, parts of two strings, you must do one workflow to set the values you are look...
- score770On Roadmap
BMC has a prototype for an idea that would enable an application to be upgraded on a production server gorup while the original version of the application remains available to users. Once the application has bee...
- score765On Roadmap
Would like to be able to use date or datetime fields when doing calculations. Some examples would be: calculating the time between 2 fields and putting the result in a 3rd field in minutes, hours or days. Addi...
- score755On Roadmap
Add the reading of incoming emails in html format so the information of tables/hyperlinks...etc.. is not lost.
- score755Product Team Review
A customer has requested to be able to create his own themes.
- score755Product Team Review
At the moment you can create Broadcasts in the ITSM-Suite and Broadcasts in MyIT. Those Broadcasts are not related. If e.g. an Event occurs and an Administrator needs to send a Broadcast to the users, he/she n...
- score730Product Team Review
When using the Mid Tier (without access to the AR User Tool) you can only export ARX files by creating a report of type 'AR System'. When defining such a report, you must select the fields/columns to include in the re...
One of two things on my mind that I am constantly faced with during ADDM implementations or Service / Application modeling. ADDM should support the discovery of software clusters, like clustered http servers, applica...
- score715Product Team Review
MyIT user should be able to identify alternate approvers, like they do in Approval Central.