• Remedy AR System 9.x / 18.x Security Vulnerability Hot Fix

    BMC Software has identified a security vulnerability (CVE-2018-19647) that could allow a remote, unauthenticated attacker to gain arbitrary code execution as the system user. The exposure is limited to scenarios where...
    John Weigand
    last modified by John Weigand
  • Salesforce: Retention Limit for Field History Data is now Enforced!

    Update: December 11, 2018:  Salesforce is hosting a webinar called Data Governance: Capture the Full Lifecycle of Your Data with Field Audit Trail.  The link will allow you to register.  If you can't ma...
    Virginia Leandro
    last modified by Virginia Leandro
  • Salesforce Monthly Tech Update - December 2018

    Salesforce Spring '19: Upcoming Dates    Field History Data Retention Now Enforced Starting with Salesforce Spring '19 release, Salesforce will enforce the 18-month retention policy and begin the process o...
    Virginia Leandro
    last modified by Virginia Leandro
  • Remedyforce Success – A Customer Spotlight: Hermitage Medical Clinic

      The Remedyforce team has another reason to celebrate this season! We love to hear the words, “We are live!!” Particularly when we have a global customer and this month Congratulations to Hermitage M...
    Tina Vega
    created by Tina Vega
  • Simplify or Get Left Behind: Executing Faster with Lean Governance

    Occasionally in my wanderings across Salesforce Communities, I come across articles that are of interest to me.  I found this one on Governance from Salesforce a great quick read and wanted to share and pass alon...
    Virginia Leandro
    last modified by Virginia Leandro
  • 'Tis that time of year: Happy Holidays to All

    With 2018 reaching an end, it is time to look back, celebrate the success and growth of BMC Communities which wouldn't be possible without your continuous feedback and support. We also have a fun game for you to unloc...
    Vishnu Nair
    last modified by Vishnu Nair
  • Sept '18 survey take-aways

    In September, a whopping 600+ of you responded to the Communities survey. We also had 200+ public comments, thanks for your engagement!   Satisfaction is moving up on BMC Communities, globally and also when look...
    Matt Laurenceau
    last modified by Matt Laurenceau
  • Connect with Remedy - Getting the most out of BMC’s REST API Webinar - Recorded Session

    In this recorded webinar, Justin will look at an overview of web services, how REST API works, and Remedy's implementation of REST.  Finally will review a real world example to demonstrate the REST API.   J...
    Gregory Kiyoi
    created by Gregory Kiyoi
  • Connect with Remedy – Plug-in Server Troubleshooting Webinar – Recorded Session

    In the last Plug-in Basics recorded webinar, you learned what are plug-ins, types of plug-ins and servers, and about plug-in communications.  This session will continue taking a look a troubleshooting the plug-in...
    Gregory Kiyoi
    last modified by Gregory Kiyoi
  • Seamless Service Management with BMC Helix Multi-Cloud Service Management 18.11

    Dear customers, please see what is new in the BMC Helix Multi-Cloud solution in this blog-post.   https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2018/12/05/seamless-service-management-w...
    Karl-Anders Falk
    last modified by Karl-Anders Falk
  • Support Videos

    BMC Customer Support provides video solutions to help customers use BMC products more successfully. These include both short “how to” videos to demonstrate a feature or troubleshooting operation, and longe...
    Jesse Richardson
    last modified by Jesse Richardson
  • CLOSED: Take the BMC Communities Feedback Survey, Sep'18

    How are we doing?  Thanks for using BMC Communities. To help us improve, we'd like to ask you a few questions about your experience so far. It should take you less than 3 minutes to finish, and your answers will...
    Shadab Ashraf
    last modified by Shadab Ashraf
  • Hot Off The Press: December 2018

    We have a lot of news to share in the December issue of Hot Off The Press. Read on for release updates, where to find great information, tips and tricks, and more. This month, we cover the following topics: November ...
    John Weigand
    last modified by John Weigand
  • Hot Off The Press: December 2018

    Dear Remedy as a Service Community, read this newsletter about what has been released as of late.   Hot Off The Press: December 2018   Best Regards /KAF   Lead Business Relationship Manager Helix ...
    Karl-Anders Falk
    last modified by Karl-Anders Falk
  • What's new in BMC Digital Workplace 1811

    Dear all, a new blog is posted listing news in Digital Workplace 1811, just recently released.   What's new in BMC Digital Workplace 18.11 ?   Best Regards /KAF   Karl-Anders Falk Lease Business ...
    Karl-Anders Falk
    last modified by Karl-Anders Falk
  • Join Us for the Remedy 19.02 Feature Release Validation Program!

    We’re inviting you to get a sneak peek at what’s coming in the Remedy 19.02 Feature Release. You’ll have an opportunity to engage directly with BMC product experts, product management, and R&D to...
    Loretta Seto
    last modified by Loretta Seto
  • BMC PATROL for IBM WebSphere Application Server 3.0; parameters explained from a PATROL Console view

    Now that you have the WebSphere Application Server (WAS) KM configured, what do all these parameters mean? Why am I seeing some parameters and not others?   Server & Application Availability:   In the...
    Diane Porter
    last modified by Diane Porter
  • Hot Off The Press: November 2018

    Welcome to the first edition of Hot Off The Press, a regular newsletter to bring you the latest developments, news and information on BMC Digital Service Management products.   BMC Digital Workplace and Smart IT...
    John Weigand
    last modified by John Weigand
  • Unlock more Value From your BMC Suite with Entuity Network Analytics for TrueSight Operations Management

    BMC TrueSight Operations Management users can now get more out of their network data.  Entuity Network Analytics seamlessly integrates with TrueSight, to provide your IT team with the complete tools they need for...
    Hannah Speer
    last modified by Hannah Speer
  • Changes Coming to BMC Downloads (EPD)

    There are some important changes coming to BMC downloads (EPD) on Friday November 16, 2018.   Added Features New single download button in EPD. When downloading, you must check the downloads you want and then cl...
    John Stalnaker
    last modified by John Stalnaker