• BMC Product Compatibility

    What is SPAC? SPAC is the single source for all BMC Product Availability and Compatibility information, presented in a structured manner. SPAC is easily accessible, through our Electronic Product Distribution (EPD) an...
    Gomati Mahabal
    last modified by Gomati Mahabal
  • Mass Issue Closing

    score15
    Active
    3 votes
    i am looking for the ability to change the status of multiple tickets at once without the use of a business rule. I want to be able to select several different tickets and then change the status.   This is for F...
    Steven Helman
    last modified by Steven Helman
  • BMC License Usage Collection Utility

    New Release BMC License Usage Collection Utility version 4.8.00 is available from April 10, 2019.   What's New in this Release This release has few product enhancements along with new BMC product support.  ...
    Dipali Doke
    last modified by Dipali Doke
  • Education Discounts and Special Offers

    Education is one of the biggest factors to the success of your BMC solutions. To provide a “Jump Start” to your deployment and enablement, BMC Education is offering these special promotions in addition to ...
    John Stalnaker
    last modified by John Stalnaker
  • Quarterly Product Change Notification April 2019

    The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ...
    Kavita Mhaske
    created by Kavita Mhaske
  • FAQs on Public Knowledge Articles on Communities

    Basics Knowledge Tab on Communities Comments and Workflow How do I ... ? Basics Q: Why are public Knowledge Articles now on BMC Communities? A:  To make our public solutions available in Google s...
    Matt Laurenceau
    last modified by Matt Laurenceau
  • Expose comments about knowledge articles

    score15
    Delivered
    3 votes
    When a knowledge article is displayed, there is an option to enter text in the "How can we improve this knowledge article?" but this data is not displayed externally.  It is only acted upon by the knowledge revie...
    Jesse Richardson
    last modified by Jesse Richardson
  • New Profile Management application

    We are glad to introduce a new version of the "Profile Management" application for our customers. It went live on Sunday, May 19.   What’s new?   The new Profile Management application offers a unifi...
    Miles Escow
    created by Miles Escow
  • New Online BMC Registration Form

    We are glad to introduce a new version of the "BMC Registration" form for our new customers. It went live on Sunday, May 19.   What’s new?   The new registration form makes it easier than ever to qui...
    Miles Escow
    created by Miles Escow
  • Smart IT / Helix Major Incident Management

    score20
    Active
    4 votes
    I'd like to see something in Smart IT / Helix which assists with managing Major Incidents. I've seen an MI Candidate / Promote feature with rules (in another product) which would be a great way to engage the right re...
    John Odden
    last modified by John Odden
  • FTP Site for Old Remedy patches

    Heritage Patches are posted on this site below. Once you know the patch you need from discussing with support you can get the patch content from the link below. Link ftp://epddownload.bmc.com Username :heritagepatches...
    John Stalnaker
    last modified by John Stalnaker
  • CMF interface to ZOSMF sysplex wide performance data, GPMSERVE equivalent

    score10
    Active
    2 votes
    CMF needs to be able to interface with ZOSMF to display sysplex wide performance data, similar to the RMF GPMSERVE Distributed Data Server.  This would be in addition to the already developed LINK TO MVE as expla...
    mark lee
    last modified by mark lee
  • LicenseUsageCollectorWindows4.8.00

    Dipali Doke
    last modified by Dipali Doke
  • Link asset table to requester table

    score0
    Active
    0 votes
    We have a need to be able to run a report that will show us a particular software package, the version of that package, the asset it is located on, the user name, location and department.   EX. We would like to ...
    Cathy Grant
    last modified by Cathy Grant
  • Support Videos

    BMC Customer Support provides video solutions to help customers use BMC products more successfully. These include both short “how to” videos to demonstrate a feature or troubleshooting operation, and longe...
    Jesse Richardson
    last modified by Jesse Richardson
  • checksum for downloads

    score60
    Delivered
    12 votes
    Need Message Digest (MD)5 hash or the Secure Hash Algorithm (SHA)N checksum for downloads.. we are being required to have checksums to validate all installation files...
    John Palmer
    last modified by John Palmer
  • Recuadro en blanco formulario de incidentes BMC Remedy

    Buen día   Señores saben como se puede retirar el recuadro blanco que estoy evidenciando en el formulario de incidentes de BMC Remedy ver 9.1, esto apareció luego de crear algunos paneles y camp...
  • Changes Coming to BMC Downloads (EPD)

    There are some important changes coming to BMC downloads (EPD) on Friday November 16, 2018.   Added Features New single download button in EPD. When downloading, you must check the downloads you want and then cl...
    John Stalnaker
    last modified by John Stalnaker
  • Quarterly Product Change Notification January 2019

    The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ...
    Amruta Khedikar
    created by Amruta Khedikar
  • license used count doesn't match audit count

    We own 350 audit license and it says we have 348 in use. When we look at All Audited Assets it equals 347?
    IT Manager
    last modified by IT Manager