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Hello all, I need to gauge how many Support customers need to clean sensitive data (such as server name, IP address are user credentials) from log and configuration files before they can be sent to BMC. This may be d... Hello, could you please help me about the check status on the Support id Expiry date. Regards, Sachin Salunkhe BMC Decision Support for Network Automation end of life (EOL) and availability of replacement offering – TrueSight Network Automation Reporting. Official End of Life announcement for the BMC ProactiveNet Performance Management Now our customers can fully automate the acquisition of PTF maintenance for their BMC products and solutions by using the industry-standard SMP/E RECEIVE ORDER command. Support is provided for all receive order conte... The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ... The blog post Top Knowledge Articles documents describes the goal of these documents on Communities - to make knowledge frequently used by Customer Support easily accessible to community members. You can find ... What is SPAC? SPAC is the single source for all BMC Product Availability and Compatibility information, presented in a structured manner. SPAC is easily accessible, through our Electronic Product Distribution (EPD) an... It has been less than a year since BMC launched Education Subscriptions and we just welcomed our 200th Ultimate Subscription customer – that makes almost 600 Subscription customers overall. Education Subscripti...
Hi All I would like to start the process with BMC to see if we can get "Community Test Cases" compiled for all Remedy applications. The idea is then to get all on the community to buy in and to validate ... Official End of Life announcement for TrueSight Pulse
CMF needs to be able to interface with ZOSMF to display sysplex wide performance data, similar to the RMF GPMSERVE Distributed Data Server. This would be in addition to the already developed LINK TO MVE as expla... The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ... Hi how I fill the survey for the person who helped me on my bmc case BMC Customer Support delivers a series of monthly webinars on using select product features and best practices. Details on upcoming webinars and recordings of past webinars can be find in the links below. Conn... We have launched a new ‘Favorite Products and Alert Subscriptions’ application for all our customers. What’s new? The new ‘Favorites and Product Alert Subscriptions’ appl... We are glad to introduce a new version of the "Profile Management" application for our customers. It went live on Sunday, May 19. What’s new? The new Profile Management application offers a unifi...
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I am posting this on behalf of Lori Brown. There has been some conversation in Open BMC Support Ticket from Communities Post? where she asked: "Is there a way to to open a Support Ticket directly from a ... Effective July 1st, BMC is announcing the End of Life for the TrueSight Intelligence Subscription Services. The individual products and effective end of service date is identified in the table below: Product ...