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Hello There, It seems I cannot change my registered mail id in BMC Communities . I want to subscribe BMC Communities notifications on my personal mail id rather than the official one, without changing my profi... Hi! Couple months ago my company had to terminate our customer software support site, which i had access to download binaries for bladelogic agents for various OS platforms. I am in need for Solaris X86 ... No matter which community I'm in, logged in or not, the Search button does nothing when I click on it. It was working yesterday. Tried in IE, Firefox and Chrome. Is something broken or is it on my end? Unknown error Additional Information Frameworks.ErrorCode.001 -- The datasource doesn't contain a datamember with the "NAME" name. [System.Argument Exception] This is the er... I am attempting to add data values to an existing field in Remedy - field Reported Source. I am being told there is a bug with 8.1 and the method of how to do this. Right now, I would have to stop replicat... I logged into Communities today and then went to log into Support but SSO appears to be broken for me. I clicked Login on the main Support page and it went to the expected gray Okta loading screen but then presented a... Is there a way to input Knowledge as HTML as opposed to the Rich Text that is currently being used? Our documents tend to have a lot of images included and we are unable to copy and paste them in. So after pasting all... How to change email address in our profile? Dear Colleague, We want to order (not force) the sub folder (sub_folder_1) from the smart folder (main_folder) below: is it possible ? Because when we try it the 'Ignore scheduling criteria' always grayed even w... Hello, I would like to change email for communities, its linked with old organisation email ID because of SSO. Please help how I can do it. Regards, Vinit there is a download area for scripts and programs by user for user? I'm looking e.g scripts for tureisght cli to get more information from the get true sight. I have created the report in report facility. When automating i am getting the following error. Any ideas Login Failed. This error may be caused by any of the following: - Server 'XXXXXXXX' is not running.... Does BMC provide checksum values for the product downloads? Hi there, we noticed for quite some time that nobody from our company receives the emails that are sent from EPD containing the FTP download links. So I recently opened a case with BMC support. Just last week we fin... Hi, I have a question about using EPD. If I select a product from the component view, in this case "BMC Discovery", a window opens that shows the product name in the header, and correct versions and such... Hi! Would anyone know the SLA of BMC Support Cases? We created a Medium priority case, what would be the standard resolution time for it? Many Thanks! - Rachel Leslie A's Updates | BMC Communities Leslie A posted 1 day ago Why is EPD so slow! 3 Comments Anirban Dutta 3 hours ago Have you interacted with folks on ... Hello, I'm often unable to search the knowledge base (at http://kb.bmc.com). The page keeps loading and I give up after a few tries. Most of the time I search it in the morning CET (that would be 3AM EST). A... Cheers to the Customer Support Community for an open, social mindset! LinkedIn - Google+ - Even if it's not in your title, you work in customer… LinkedIn Shared publicly - 14 Jan 2014 #... One of the ways BMC Customer Support tries to enable customer success is by maintaining a knowledge base which grows and evolves as we work customer-reported issues. We follow many best practices to ensure the k...