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Hi All I would like to start the process with BMC to see if we can get "Community Test Cases" compiled for all Remedy applications. The idea is then to get all on the community to buy in and to validate ...
CMF needs to be able to interface with ZOSMF to display sysplex wide performance data, similar to the RMF GPMSERVE Distributed Data Server. This would be in addition to the already developed LINK TO MVE as expla...
Hi, It would be really useful to provide an add in for Microsoft Teams that enabled people to see their view of the Self Service Portal and click through into the portal to manage and raise incidents. I think...
Differently from the BMC Documentations, a knowledge article cannot be exported in any format and it cannot be printed (phisically or using a PDF printer) because it is badly formatted by all browsers printing functio...
When you create a defect with BMC for Smart IT, you get a DRIT-##### defect number. Currently, there is no way to see the status of your defect for Smart IT. If you submit a defect for Remedy, then you get an SW...
Is there a way to input Knowledge as HTML (not as a link), as opposed to the Rich Text that is currently being used? Our documents tend to have a lot of images included and we are unable to copy and paste them in. So ...
Hello BMC Support, kindly please can you consider following scenario: 1. User opens BMC Support 2. User selects Case Mangement 3. Show Defects: All Cases 4. Related to: All Cases 5. Search by "Ca...
When a end user replies/submits a case via email and adds some attachments, those attachments are not visible in its Case Management Portal. In the Case Maangement Portal only attachment added using the web interface ...
When you create an Idea on Communities, the Idea should automatically be voted on by you. Why would you create an Idea if you didn't want it? The fact that you can vote for them, but it's not automatic, seems very s...
Hello everyone, as a partner from BMC, we are often escalating tickets from our customers to the BMC support. As for this, we have to choose our Support profile and the Customers Support Number. Howeve...
This is a continuation of Allow different level of access to BMC web sites linked to Support ID. The other aspects of that Idea have been implemented except an enhanced permissions model to EPD. The Idea is to...
Hi, When we are not supported by BMC directly but by a BMC partner, we can't create issues directly on BMC Support. Our partner can create issues and attach it to our support Contact ID. In that case, ...
We have a governance request asking no to default Investigating driver on manually created Problem records so users make a conscious choice for the Investigation driver field. Do we know if these are ...
Need Message Digest (MD)5 hash or the Secure Hash Algorithm (SHA)N checksum for downloads.. we are being required to have checksums to validate all installation files...
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I am posting this on behalf of Lori Brown. There has been some conversation in Open BMC Support Ticket from Communities Post? where she asked: "Is there a way to to open a Support Ticket directly from a ...
the new component view on epd site is quite nice but there would be a need to be able to scroll through the products and not having pages which makes navigation bad
Currently the only way to find out if a hotfix exists is to comb through all of the product documentation, open a ticket with BMC, or to create a discussion in the communities and hope that someone sees it and will po...
it would be good to only get results (eg docs links) for product verisons used in the search or at least be able to see for which version the links are
it would be a nice to have idea to be able to search only for recent articles for a product or problem
Logging this idea based on suggestion from Laurent Matheo in the discussion Re: How can we make the ARSystem knowledge base better? that some useful knowledge articles are internal simply because they were corner case...