• Knowledge Articles in HTML

    score10
    Active
    2 votes
    Is there a way to input Knowledge as HTML (not as a link), as opposed to the Rich Text that is currently being used? Our documents tend to have a lot of images included and we are unable to copy and paste them in. So ...
    Shanquetta Pelzer
    last modified by Shanquetta Pelzer
  • Community Test Cases (All Applications)

    score10
    Active
    2 votes
    Hi All   I would like to start the process with BMC to see if we can get "Community Test Cases" compiled for all Remedy applications.  The idea is then to get all on the community to buy in and to validate ...
    Francois Seegers
    last modified by Francois Seegers
  • scroll on EPD component view

    score10
    Active
    2 votes
    the new component view on epd site is quite nice but there would be a need to be able to scroll through the products and not having pages which makes navigation bad
    Roland Pocek
    last modified by Roland Pocek
  • Self Service portal add in for Teams

    score10
    Active
    2 votes
    Hi, It would be really useful to provide an add in for Microsoft Teams that enabled people to see their view of the Self Service Portal and click through into the portal to manage and raise incidents.   I think...
    Roger Farrow
    last modified by Roger Farrow
  • Provide Export KB Articles to PDF or Printer-friendly view

    score10
    Active
    2 votes
    Differently from the BMC Documentations, a knowledge article cannot be exported in any format and it cannot be printed (phisically or using a PDF printer) because it is badly formatted by all browsers printing functio...
    Alessandro Ghezzi
    last modified by Alessandro Ghezzi
  • search KB articles by date/timespan

    score10
    Delivered
    2 votes
    it would be a nice to have idea to be able to search only for recent articles for a product or problem
    Roland Pocek
    last modified by Roland Pocek
  • Ideas you create should be automatically voted by you

    score5
    Duplicate
    1 vote
    When you create an Idea on Communities, the Idea should automatically be voted on by you. Why would you create an Idea if you didn't want it? The fact that you can vote for them, but it's not automatic, seems very s...
    Simon Lansbury
    last modified by Simon Lansbury
  • We have a governance request asking not to default Investigating driver on manually created Problem records so users make a conscious choice for the Investigation driver field.Do we know if these are on the roadmap?

    score0
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    0 votes
      We have a governance request asking no to default Investigating driver on manually created Problem records so users make a conscious choice for the Investigation driver field.   Do we know if these are ...
    Syed Qadri
    last modified by Syed Qadri
  • While creating problem tickets from the Console, the existing list of problem ticket needs to appear for reference.

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    0 votes
    While creating problem tickets from the Console, the existing list of problem ticket needs to appear for reference.
    Mayur Kharat
    last modified by Mayur Kharat