• Log into Support Central - how to access your BMC Customer Support Portal account

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to reset your password - Support/Academy/Communities Account at https://www.bmc.com/

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Product End of Life - terminating support for a product

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Favorite Products and Alert Subscriptions - how to subscribe to product alerts

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Case severity - BMC Support Customer Impact Definitions

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to search for product compatibility (SPAC) in the BMC Customer Support Portal

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to check product status - Supported Products

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to find product documentation in the BMC Customer Support Portal

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • AMIGO program - program designed to assist customers with the planning of product upgrades to a newer version

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to download parameter references for certain products in the BMC Customer Support Portal

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Customer Support Web COMPONENT: Customer Support Web ...
    Knowledge Admin
    last modified by Knowledge Admin
  • EOL Customer Communication_TrueSight Reporting Studio.pdf

    Official End of Life announcement for TrueSight Reporting Studio.
    John Stalnaker
    last modified by John Stalnaker
  • EOL Customer Communication_ BMC Decision Support_Network_508541.pdf

    Official End of Life announcement for BMC Decision Support Network products.
    John Stalnaker
    last modified by John Stalnaker
  • EOL Customer Communication_BMC Decision Support_Database_508536.pdf

    Official End of Life announcement for BMC Decision Support Database products.
    John Stalnaker
    last modified by John Stalnaker
  • EOL Customer Communication_BMC Decision Support_Server_508542.pdf

    Official End of Life announcement for BMC Decision Support Server products.
    John Stalnaker
    last modified by John Stalnaker
  • Why are some knowledge articles disappearing from BMC Communities?

    Why are some Knowledge Articles disappearing on BMC Communities? There are three situations which can cause this behavior: 1. Defect in integration 2.Pulling, correcting, and re-releasing knowledge articles. ...
    Jesse Richardson
    last modified by Jesse Richardson
  • Let's Improve License Utility

    Dear Community Members, Answer these two questions and help us improve LUCU experience. This would not take more than 2 minutes. We notice more than 5 of you download LUCU everyday!!   BMC License Usage Col...
    Gomati Mahabal
    last modified by Gomati Mahabal
  • New Ease of Doing Business survey launched

    Today, we are launching BMC's very first Ease of Doing Business survey. The new survey methodology takes an outside-in approach to understanding how easy or difficult it is for you to do business with us. This survey ...
    Miles Escow
    last modified by Miles Escow
  • All new Knowledge pages now live

    If you haven't had a chance yet, check our the new Knowledge pages in these Communities:   https://communities.bmc.com/community/bmcdn/bmc_remedy_ar_system/pages/knowledge https://communities.bmc.com/community/b...
    Stephen Watts
    last modified by Stephen Watts
  • LicenseUsageSampleReports

    Gomati Mahabal
    last modified by Gomati Mahabal
  • LicenseUsageCollectorWindows3.6.00.zip

    Gomati Mahabal
    last modified by Gomati Mahabal