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The Remedy Support team is happy to announce another special "Connect With Remedy" Webinar. In this live session, we will be discussing Smart Reporting on Wednesday, August 23, 2017, at 10:00 a.m. Central Time. ... As part of BMC’s continued focus on improving the online experience, we have improved the Create Case feature to better display Possible Solutions as you enter details for the case. The list of possible soluti... A large education offer like BMC´s training and certification program with more than 200 courses and certifications can sometimes look confusing. You might ask yourself, which courses and certifications you nee... BMC Education has created a new level of certification, the Certified Expert. The BMC Certified Expert level builds upon the Certified Professional credential enabling experienced customers, partners, and employees to... To ensure our ability to continuously support our customers, BMC conducts annual Business Continuity tests on all our corporate systems. Our 2017 test will be conducted between August 18th and August 26th. On... Check out our new version of License Utility!! Supporting license reporting for one of the most demanded product - TrueSight Ops. Management (TSOM). Added latest version support for Eight existing product w... Please watch out new version of License Utility release today with below features: New support for BMC products MyIT – 3.1 to 3.3 Product enhancements German ... Based on customer feedback, we have been working on a new way to bring together the most relevant product information for any given BMC product into a single location. We are now at the point in development wh... To provide better quality and organization of information for our customers, BMC has introduced the Quarterly Product Change Notification. The consolidation of information into one notification quarterly allow... As part of BMC’s continued focus on improving the online experience, we are excited to announce the availability of knowledge articles in both web searches (Google, etc.) and on BMC Communities. ... As part of our ongoing dedication to improving your BMC online customer experience, several enhancements to the Search BMC Support feature and content on Support Central have been implemented recently, including: ... I’d like to take a few minutes and catch you up on Case Management using Support Central, and ask for your feedback on some upcoming proposed updates as well as identify any new areas that you feel could help im... Dear Customer, We recently encountered a defect in our latest release of License Utility 3.6.00. Issue is when user configures ADDM11.1 running on H... Last year we significantly upgraded the knowledge base functionality available from BMC Support Central. The new system is faster, more flexible in search options, and includes content from BMC Communities. As a resul... The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ... The Customer Support team is happy to announce a special "Connect With Remedy" Webinar. We will be presenting a Live Q&A Session on Remedy 9 Upgrades on Wednesday, March 8, 2017, at 10:00 a.m. Central Time. ... Great News Sharing!! License Usage Collection Utility 3.5.00 went GA as planned with all release content listed below. Thank you all for your support. Support available on German OS and system locale S... After my first blog on spreading awareness on BMC product compatibility i.e. SPAC application, i am happy to share - we recently had Internal and External SPAC application release on 6th Feb with below release content... As part of BMC’s continued focus on improving the online support experience we are excited to announce easier access to some of the best content we have available – Self Help Videos. We have been listening... Please find below features that will be released for the License Usage Collection Utility (LUCU) on Friday, January 13th Support available on German OS and Local Support on Windows 10 Two new products added Relea...