• New product alert subscription interface

    We have recently released a new version of the product alert subscription interface. This is the interface where you can control which official, technical emails you receive for your BMC products. The old interface wa...
    Miles Escow
    created by Miles Escow
  • Free TrueSight Operations Management Education Subscription

    BMC Education is pleased to introduce a new subscription services by product.  This new service will allow our customers and partners to control their education investment. The first subscriptions are for TrueSi...
    John Stalnaker
    last modified by John Stalnaker
  • Quarterly Product Change Notification January 2018

    The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ...
    Amruta Khedikar
    last modified by Amruta Khedikar
  • License.BMC.com is here for Track-It!, FootPrints, and Client Management

    License.BMC.com is here! You can access your Product Licenses and Products here. If you have not already done so, register with BMC Support Central to get your credentials. No action is required if you are already ...
    Jesse Richardson
    last modified by Jesse Richardson
  • BMC Education Introduces a Subscription Service - TrueSight Operations Management Available now

    BMC Education is offering subscription services by product to allow our customers and partners to control their education investment.   Benefits of subscriptions: Continuous access to entire education portfolio...
    John Stalnaker
    created by John Stalnaker
  • Faster access to just the right download

    Recently, one of BMC's customers asked: “Why can't there simply be a list of all available patches, service packs, etc. for each version listed in one place and a simple link to access it?   We're glad to ...
    Miles Escow
    last modified by Miles Escow
  • Quarterly Product Change Notification Oct 2017

    The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ...
    Amruta Khedikar
    last modified by Amruta Khedikar
  • New Product Support pages now live

    IS&T and Customer Success have just launched over sixty new product support pages that bring together product information, knowledge articles, Community posts, downloads and much more. These pages bring the most r...
    Miles Escow
    last modified by Miles Escow
  • Changes to Product Licensing for Track-It!, FootPrints, and Client Management

    Change is coming for Track-It! , FootPrints service desk, and Client Management customers!   WHAT IS HAPPENING? In early 2018, the “Numara Support site” (Support.NumaraSoftware.com) will be replaced...
    Jesse Richardson
    created by Jesse Richardson
  • Real-Time Solutions with Case Creation

    As part of BMC’s continued focus on improving the online experience, we have improved the Create Case feature to better display Possible Solutions as you enter details for the case. The list of possible soluti...
    Jesse Richardson
    created by Jesse Richardson
  • Find the optimal training and certification - graphical learning paths now available

    A large education offer like BMC´s training and certification program with more than 200 courses and certifications can sometimes look confusing. You might ask yourself, which courses and certifications you nee...
    John Stalnaker
    created by John Stalnaker
  • Become a BMC Certified Expert

    BMC Education has created a new level of certification, the Certified Expert. The BMC Certified Expert level builds upon the Certified Professional credential enabling experienced customers, partners, and employees to...
    John Stalnaker
    last modified by John Stalnaker
  • 2017 Business Continuity Test

    To ensure our ability to continuously support our customers, BMC conducts annual Business Continuity tests on all our corporate systems. Our 2017 test will be conducted between August 18th and August 26th.   On...
    Amruta Khedikar
    created by Amruta Khedikar
  • BMC License Usage Collection Utility 4.0 Released

    Check out our new version of License Utility!!   Supporting license reporting for one of the most demanded product - TrueSight Ops. Management (TSOM). Added latest version support for Eight existing product w...
    Gomati Mahabal
    last modified by Gomati Mahabal
  • Preview of new Product Information pages

    Based on customer feedback, we have been working on a new way to bring together the most relevant product information for any given BMC product into a single location.   We are now at the point in development wh...
    Miles Escow
    last modified by Miles Escow
  • Quarterly Product Change Notification April 2017

    To provide better quality and organization of information for our customers, BMC has introduced the Quarterly Product Change Notification.   The consolidation of information into one notification quarterly allow...
    Pradnya Himane
    last modified by Pradnya Himane
  • Expanded Knowledge Availability

    As part of BMC’s continued focus on improving the online experience, we are excited to announce the availability of knowledge articles in both web searches (Google, etc.) and on BMC Communities.   ...
    Jesse Richardson
    last modified by Jesse Richardson
  • Help Us Improve Online Case Management

    I’d like to take a few minutes and catch you up on Case Management using Support Central, and ask for your feedback on some upcoming proposed updates as well as identify any new areas that you feel could help im...
    Dick Chapman
    created by Dick Chapman
  • LUCU 3.6.00 HOTFIX

    Dear Customer,              We recently encountered a defect in our latest release of License Utility 3.6.00. Issue is when user configures ADDM11.1 running on H...
    Gomati Mahabal
    last modified by Gomati Mahabal
  • License Utility 3.6 Released Today

    Please watch out new version of License Utility release today with below features:   New support for BMC products     MyIT – 3.1 to 3.3 Product enhancements     German ...
    Gomati Mahabal
    last modified by Gomati Mahabal