• EOL Costumer Communication AppVis Announcement

    Official End of Life announcement for the BMC Real End User Experience Monitoring and Analytics and TrueSight App Visibility Manager.
    Kavita Mhaske
    created by Kavita Mhaske
  • Phase 2 - Free Education Webinars

    Welcome to our next phase of free Education webinars, where we discuss the most current hot topics. Our webinars feature the following products and topics.   BMC Education Hot Topic Webinar: TrueSight Operatio...
    John Stalnaker
    last modified by John Stalnaker
  • Live Now: New 'My BMC team' application

    We have launched the ‘My BMC Team’ feature in BMC Support Central for all our customers. With this feature, you can now see the contact details of your BMC account team. My BMC Team makes it easier for you...
    Miles Escow
    created by Miles Escow
  • Knowledge and Search Tools Upgraded

    As part of BMC’s continued focus on improving the online experience, we upgraded our Knowledgebase and Search BMC Support tools over the weekend of June 5-7, 2020.   This upgrade delivers several enhanceme...
    Jesse Richardson
    last modified by Jesse Richardson
  • EOL Customer Communication BPPM Extension Announcement

    Official End of Life announcement for the BMC ProactiveNet Performance Management Products
    Kavita Mhaske
    created by Kavita Mhaske
  • Deprecation of Microsoft Internet Explorer 11 Support with Some BMC products

    Starting with the 21.02 release (targeted for February 2021), BMC will no longer support the use of Microsoft Internet Explorer version 11 with the products listed in the table below.   As technology continue...
    John Stalnaker
    last modified by John Stalnaker
  • Live now: A new Licensed Products application

    We have launched a new ‘Licensed Products’ application for all our customers. This application displays a list of all the BMC products that your company is licensed to use. The ‘Licensed Products...
    Miles Escow
    created by Miles Escow
  • Special Discounts on Education Subscriptions

    Education is one of the biggest factors to secure fast deployment and efficient usage of your BMC solutions. Take this time to explore all of your education opportunities and improve the skills that are critical for...
    John Stalnaker
    last modified by John Stalnaker
  • Free Education Webinars: COVID-19 Resources

    As the COVID-19 virus pandemic continues, we want to do our part to help you navigate the challenges that will face us all. In addition to our standard Education offerings we are offering free webinars around the fo...
    John Stalnaker
    last modified by John Stalnaker
  • Quarterly Product Change Notification April 2020

    The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ...
    Kavita Mhaske
    created by Kavita Mhaske
  • COVID-19 Response: All BMC Education Courses Available Online

    As the world is experiencing the increasing impact of the COVID-19 virus, we recognize that our customers, partners and employees are being challenged in new and extraordinary ways. We want to make sure that we are h...
    John Stalnaker
    last modified by John Stalnaker
  • BMC is announcing support for the IBM SMP/E RECEIVE ORDER command to deliver product maintenance and updates

    Now our customers can fully automate the acquisition of PTF maintenance for their BMC products and solutions by using the industry-standard SMP/E RECEIVE ORDER command. Support is provided for all receive order conte...
    John Stalnaker
    last modified by John Stalnaker
  • Quarterly Product Change Notification October 2019

    The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ...
    Kavita Mhaske
    created by Kavita Mhaske
  • BMC Welcomes More Than 500 Customers to its Education Subscription Service

    It has been less than a year since BMC launched Education Subscriptions and we just welcomed our 200th Ultimate Subscription customer – that makes almost 600 Subscription customers overall. Education Subscripti...
    John Stalnaker
    last modified by John Stalnaker
  • Quarterly Product Change Notification July 2019

    The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ...
    Kavita Mhaske
    created by Kavita Mhaske
  • New Secure File Transfer (SFT) service for Customer Support

    With increasing demands for robust cybersecurity solutions that comply with industry best practices, BMC has implemented a new Secure File Transfer (SFT) service for sharing large files with us. Our new SFT service ...
    John Stalnaker
    last modified by John Stalnaker
  • Live now: a new Favorite Products and Alert Subscriptions application

    We have launched a new ‘Favorite Products and Alert Subscriptions’ application for all our customers.   What’s new?   The new ‘Favorites and Product Alert Subscriptions’ appl...
    Miles Escow
    created by Miles Escow
  • End of Life for the TrueSight Intelligence Subscription Services

    Effective July 1st, BMC is announcing the End of Life for the TrueSight Intelligence Subscription Services. The individual products and effective end of service date is identified in the table below:   Product ...
    Kavita Mhaske
    created by Kavita Mhaske
  • Quarterly Product Change Notification April 2019

    The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and migration plans for ...
    Kavita Mhaske
    created by Kavita Mhaske
  • New Profile Management application

    We are glad to introduce a new version of the "Profile Management" application for our customers. It went live on Sunday, May 19.   What’s new?   The new Profile Management application offers a unifi...
    Miles Escow
    created by Miles Escow