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Hi, are you new to BMC Support? Do you or your colleagues need any assistance in finding where to go on the BMC Support Central site? Then check out our Support Central User Guide.


This User Guide gives information on all the main sections of the support central site, including:


  • How to register
  • How to manage your support profile
  • Our Customer Admin Tool
  • Creating and updating issues
  • Downloading products and patches
  • Licensing and passwords


You can locate the Support Central User Guide on the top right hand side of the support site. Should you have any questions that are not answered in the user guide, please contact us at


Thank you!

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