Skip navigation
Share This:

Hi – I’m Joanne Dixon with the BMC Customer Care Team supporting Website technologies.   Our Web team can assist you with many items including but not limited to:


  • Finding a product in Product Downloads (EPD)
  • Add/remove a secondary email in your profile
  • Any Web problems or errors
  • Nominating someone to be an Admin for a Support ID
  • Finding a Support ID


You can reach us by opening an Issue using ‘Customer Support Web’ in the Product field via Support Central - Issue Management.   Not registered on Support?  If you have a Support ID and PIN, go to Register Now on the left side of   If any questions, email us at


Thank you for using BMC! We appreciate any feedback!

Filter Blog

By date:
By tag: