We have launched the ‘My BMC Team’ feature in BMC Support Central for all our customers. With this feature, you can now see the contact details of your BMC account team. My BMC Team makes it easier for you to find the right person for purchase, services, or renewal queries.
The ‘My BMC Team’ feature will help you with the name, email address, and phone number of your BMC account team. You can also see the contact information of your BMC services project manager in case you have a current BMC Services project.
How do I get started?
You will need to have at least one Support ID already added to your BMC profile, either through an automated process (e.g., a product purchase) or by using the Manage Support IDs application. If you don’t have a Support ID, please contact firstname.lastname@example.org to get your first Support ID.
How do I find it?
|Alternatively, you can find it via the ‘Contact BMC’ page|
For Consultants and Partners
Consultants and Partners will need to have at least one Support ID added to your account profile from each of the companies for whom you would like to find the contact details. You can then use the ‘Select Company’ dropdown to filter the contact person responsible for each of the individual companies that you represent.
We would be very interested in any and all feedback on this new capability. Please reply to this blog or use the ‘Feedback’ tab in the application itself.
Please see the following blog posts to find out more about how BMC is improving your online experience and self-service possibilities:
Including product communities for visibility TrueSight Server Automation, Client Management, Cloud Lifecycle Mgmt, Control-M, Discovery, FootPrints service desk, Mainframe Solutions, Digital Workplace, Remedy AR System, Remedy ITSM, BMC Helix Remedyforce, Track-It!, TrueSight Capacity Optimization, TrueSight Network Automation, TrueSight Server Automation, TrueSight Infrastructure Mgmt, Online Experience (BMC Only), BMC Helix, MainView, Solutions for Db2, CMDB, TrueSight Operations Mgmt, TrueSight Orchestration, TrueSight Vulnerability Mgmt