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We have launched a new ‘Favorite Products and Alert Subscriptions’ application for all our customers.


What’s new?


The new ‘Favorites and Product Alert Subscriptions’ application adds the concept of favorite products to the older ‘Product Alert Subscription” application. This new feature allows you to favorite the BMC products you work with most often. These favorites are used to personalize your experience while interacting with BMC websites, applications, and services; making it easier, more effective, and enjoyable. This new feature is being progressively integrated into the suite of BMC platforms that support your online experience.




How does it work?


You will need to use the new ‘Favorites and Product Alert Subscriptions’ application to select your favorite products.


  • Search for your products. As you begin typing, the list of BMC products below responds to your input.

Favorites - search highlight.png

  • Click the star icon to designate a BMC product as a favorite. This will personalize the BMC website and applications for you.

Favorites - star highlight.png

  • Click My Supported Products to filter the list and make the process of finding a specific product easier.

Favorites - my supported highlight.png

  • Click My Selection to review your Favorites and Product Alert subscriptions.

Favorites - my selection highlight.png

After selecting your favorite BMC products, your BMC search, downloads, and Communities content will be personalized for you. In the coming months, we will be adding personalization in case management, Product Support pages, and documentation.

star diagram for favorites.png

We welcome any feedback, thoughts or questions on this new feature


Including product communities for visibility: TrueSight Server Automation Client Management Cloud Lifecycle Mgmt Control-M Discovery / ADDM FootPrints service desk Mainframes Solutions Digital Workplace / MyIT Remedy AR System Remedy ITSM  BMC Helix RemedyforceTrack-It! TrueSight Capacity Optimization TrueSight Infrastructure Mgmt Online Experience (BMC Only) BMC Helix MainView Solutions for Db2 Solutions for IMS CMDB TrueSight Cloud Operations TrueSight Operations Mgmt TrueSight Orchestration TrueSight Server AutomationTrueSight Vulnerability Mgmt BMC Helix