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Effective July 1st, BMC is announcing the End of Life for the TrueSight Intelligence Subscription Services.

The individual products and effective end of service date is identified in the table below:

 

Product Name

End of Service

TrueSight Intelligence - 90 Day Retention ((100K Events)

July 31, 2019

TrueSight Intelligence - 365 Day Retention (100K Events)

TrueSight Intelligence Add-on (100K Machine Generated Events)

TrueSight Intelligence Add-on (10K User Generated Events)

TrueSight Intelligence Add-on (500 Data Streams 1 min Frequency)

TrueSight Intelligence Add-on (1K Data Streams < 1 min+ Frequency)

TrueSight Intelligence - 90 Day Retention (50 Data Streams)

TrueSight Intelligence - 365 Day Retention (50 Data Streams)

TrueSight Intelligence - 365 Day Retention (1K Events)

TrueSight Intelligence Starter Pack (500K Machine Generated Events)

TrueSight Intelligence Starter Pack (20K User Generated Events)

TrueSight Intelligence Starter Pack (2K Data Streams < 1 min Frequency)

TrueSight Intelligence Starter Pack (4K Data Streams 1 min+ Frequency)

 

If you have any questions regarding this announcement, please contact your BMC Account Manager at 1-855-834-7487 and press Option 1 for Sales, or BMC Customer Support at 1800-537-1813. To receive updated information as it becomes available, please subscribe to our Proactive Alerts for TrueSight subscription services from our BMC Support Central site.

 

BMC will continue to provide Limited Support for the current versions of these products as defined in the Product End of Life section of BMC’s Subscription Services Support Policy until the end of support date listed above. For more details, you can read the official End of Life communications below:

EOL Notice TrueSight Intelligence