IS&T and Customer Success have just launched over sixty new product support pages that bring together product information, knowledge articles, Community posts, downloads and much more. These pages bring the most relevant product information for any given BMC product into a single location. Pages are product and version specific.
BMC's most popular products have a page available, through a simple predictive search field and A-Z listing, sorted by product line:
Some of the features that the pages offer are...
- Version specific information:
- An easier way to sign-up for product alerts / proactive notification emails:
- Product life-cycle information:
- Easy access to case management:
- Easy access to product specific search results via our company-wide search tool:
- Expandable sections
- Direct access to specific documentation areas:
- Answered questions:
- All the ‘How-to’ videos for this product in one place:
- The most recent knowledge articles for the product:
- Immediate click-through to the exact downloads and patches for the product and version:
- A richly-featured Communities section:
- A built-in feedback mechanism, so you can let us know what you think
If you have any feedback about the pages, we would love to hear from you! Please leave any thoughts below or, better still, on the pages themselves in the feedback section.
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