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Based on customer feedback, we have been working on a new way to bring together the most relevant product information for any given BMC product into a single location.

 

We are now at the point in development where we would like to preview the pages, as they are still in development, with our customers. This will help us to gather some early feedback, helping us to improve the pages further.

 

The new pages are intended to bring together information from a multitude of BMC resources together into a single page. The pages will be product and version specific. It is our intent to eventually produce these pages for all products in BMC's portfolio.

 

Product specific information page.jpg

Some of the features that the page will offer are:

  • Many of BMC's most popular products will have one of these pages available at launch, through a simple predictive search field and listing:
    • entry point.png
    • type ahead search.png
  • Version specific information
    • Select by verison.png
  • An easier way to sign-up to product alerts / proactive notification emails.
    • sign up for product alerts.png
  • Product life-cycle information; release date, end of support date etc.
  • Easy access to case management
    • easy access to case management.png
  • Expandable sections for rapid access to:
    • Documentation
    • Downloads and Compatibility
    • Training & Certifications
    • Knowledge Base Articles
    • BMC Communities
    • expandable sections.png
  • Built-in feedback mechanism
    • Feedback mechanism.png
  • Easy access to our Enterprise wide search mechanism
    • easy acccess to search results.png

 

On Thursday 29th June we will be hosting a call with our customers to get a first look at these pages before they are made available. If you would like to see the pages, provide feedback and contribute to their design, please comment below and we will invite you to the conference call, by using the email address associated with your Community profile.

 

Many thanks!

 

Including product communities for visibility Server Automation Client Management Release Lifecycle Management Control-M Discovery / ADDM FootPrints service desk Mainframes Solutions Digital Workplace / MyIT Remedyforce Track-It! TrueSight IT Data Analytics TrueSight Operations Mgmt TrueSight Infrastructure Mgmt TrueSight Capacity Optimization Remedy AR System Remedy ITSM Atrium CMDB Atrium Orchestrator Cloud Lifecycle Mgmt

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