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Scheduled maintenance is planned for the Support knowledge base.  It may affect the performance and results during the time it is being performed. The operation will occur as a series of jobs that run between the days of October 9th and Oct 12th.


During this period, users may experience slower than expected response, and there may be a period during this span when PDF docs are not returned in the search.


A note has been posted on the search page  Knowledge Base - BMC Software


but I wanted to also notify customers via the community.  We apologize for the inconvenience.