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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

John Stalnaker
BMC Education has created a new level of certification, the Certified Expert. The BMC Certified Expert level builds upon the Certified Professional credential enabling experienced customers,… (Show more)
Amruta Khedikar
To ensure our ability to continuously support our customers, BMC conducts annual Business Continuity tests on all our corporate systems. Our 2017 test will be conducted between August 18th and August… (Show more)
Nancy Aggarwal
On Customized HomePage for "Overview Console " we have first field as "Show" and then "Company" however for other console like incident Console we have "Company" as first option to select and then…
John Stalnaker
The Remedy Support team is happy to announce another special "Connect With Remedy" Webinar. In this live session, we will be discussing Smart Reporting on Wednesday, August 23, 2017, at 10:00 a.m.… (Show more)
Eric Humphrey
New release BMC License Usage Collection Utility Version 4.0.00 is available from July 31, 2017. What's newNew support for BMC products TrueSight Operations Management (TSOM) 10.7 Existing Product…
Gomati Mahabal
Check out our new version of License Utility!!   Supporting license reporting for one of the most demanded product - TrueSight Ops. Management (TSOM). Added latest version support for Eight… (Show more)
Colin Regan
In SmartIT / MyIT, if a person record has a user image selected, such as a photo, then this cannot be removed or set back to the default outline image. I have been advised ... " ..... this is "As…
Miles Escow
Today, we are launching BMC's very first Ease of Doing Business survey. The new survey methodology takes an outside-in approach to understanding how easy or difficult it is for you to do business…
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