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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

Miles Escow
BMC inSight We are pleased to announce that we are looking for customers to pilot the BMC inSight utility. What is it? BMC inSight is a new utility that is designed to simplify the support of… (Show more)
Miles Escow
IS&T and Customer Success have just launched over sixty new product support pages that bring together product information, knowledge articles, Community posts, downloads and much more. These pages… (Show more)
Muhammad Faisal Syed
I'm trying to extract report from BMC discovery compliance report utility on Windows, providing the correct tideway credentials, and server name /ip , but failed to add addm machine in the utility… (Show more)
Jesse Richardson
Change is coming for Track-It! , FootPrints service desk, and Client Management customers!   WHAT IS HAPPENING? In early 2018, the “Numara Support site” ( will be… (Show more)
Jesse Richardson is here! You can access your Product Licenses and Products here. If you have not already done so, register with BMC Support Central to get your credentials. No action is required… (Show more)
Josh Taylor
Currently the only way to find out if a hotfix exists is to comb through all of the product documentation, open a ticket with BMC, or to create a discussion in the communities and hope that someone…
Amol Kotwal
Hi Experts,   I'm unable to download installable from BMC EPD site. I have valid credentials to logon to EPD.   Below is the error message when i click on installable to download.   Error… (Show more)
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