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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

Sanjay Challa
I Hi Guys,   I am new to Control M, I have a scenario where I need to check the Zero byte file from the source. If the file is a zero byte file I need to cancel all the Dependent Jobs regardless of… (Show more)
Eric Humphrey
New release BMC License Usage Collection Utility Version 4.0.01 is available from October 6, 2017.   What's new in this Release Version 4.0.01 is a minor release delivered for additional security.…
Jesse Richardson
Change is coming for Track-It! , FootPrints service desk, and Client Management customers!   WHAT IS HAPPENING? In early 2018, the “Numara Support site” ( will be… (Show more)
Harold Hassell
I looking for a common form or template that we can use as a tool to gather performance and availability monitoring requirements from db admins and application owners.
Miles Escow
Based on customer feedback, we have been working on a new way to bring together the most relevant product information for any given BMC product into a single location.   We are now at the point in… (Show more)
John Stalnaker
The Remedy Support team is happy to announce another special "Connect With Remedy" Webinar. In this live session, we will be discussing Smart Reporting on Wednesday, August 23, 2017, at 10:00 a.m.… (Show more)
Gomati Mahabal
Dear Community Members, Answer these two questions and help us improve LUCU experience. This would not take more than 2 minutes. We notice more than 5 of you download LUCU everyday!!   BMC…
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