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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

John Stalnaker
Starting with the 21.02 release (targeted for February 2021), BMC will no longer support the use of Microsoft Internet Explorer version 11 with the products listed in the table below.   As… (Show more)
Kavita Mhaske
Official End of Life announcement for the BMC ProactiveNet Performance Management Products
Kavita Mhaske
Official End of Life announcement for the BMC ProactiveNet Performance Management Products
Eric Humphrey
New Release BMC License Usage Collection Utility version 4.9.00 is available from October 10, 2019.   What's New in this Release This release has few enhancements in the product along with new BMC…
John Stalnaker
Education is one of the biggest factors to secure fast deployment and efficient usage of your BMC solutions. Take this time to explore all of your education opportunities and improve the skills… (Show more)
Josh Taylor
Currently the only way to find out if a hotfix exists is to comb through all of the product documentation, open a ticket with BMC, or to create a discussion in the communities and hope that someone…
Miles Escow
We have launched a new ‘Licensed Products’ application for all our customers. This application displays a list of all the BMC products that your company is licensed to use. The ‘Licensed Products’… (Show more)
John Stalnaker
As the COVID-19 virus pandemic continues, we want to do our part to help you navigate the challenges that will face us all. In addition to our standard Education offerings we are offering free… (Show more)
Kavita Mhaske
The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and… (Show more)
John Stalnaker
As the world is experiencing the increasing impact of the COVID-19 virus, we recognize that our customers, partners and employees are being challenged in new and extraordinary ways. We want to make… (Show more)
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