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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

Josh Taylor
Currently the only way to find out if a hotfix exists is to comb through all of the product documentation, open a ticket with BMC, or to create a discussion in the communities and hope that someone…
John Stalnaker
As the world is experiencing the increasing impact of the COVID-19 virus, we recognize that our customers, partners and employees are being challenged in new and extraordinary ways. We want to make… (Show more)
John Stalnaker
This notification provides information about renamed products, product replacements, and withdrawn products.
John Stalnaker
With increasing demands for robust cybersecurity solutions that comply with industry best practices, BMC has implemented a new Secure File Transfer (SFT) service for sharing large files with us.… (Show more)
Sachin Salunkhe
Hello,   could you please help me about the check status on the Support id Expiry date.   Regards, Sachin Salunkhe
Kavita Mhaske
BMC Decision Support for Network Automation end of life (EOL) and availability of replacement offering – TrueSight Network Automation Reporting.