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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

Amruta Khedikar
The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and… (Show more)
IT Manager
We own 350 audit license and it says we have 348 in use. When we look at All Audited Assets it equals 347?
mark lee
CMF needs to be able to interface with ZOSMF to display sysplex wide performance data, similar to the RMF GPMSERVE Distributed Data Server.  This would be in addition to the already developed LINK TO…
Samantha Amend
Matt Laurenceau  sometime back you were able to create Product IDEAS in the relevant community.  What is the best process for customers now?   Do they create within the BMC Customer Support… (Show more)
Jayaraman Subramanian
Issue :   High Availability in Control-M works well for both Control-M Enterprise Manager and Server components on MSSQL in Windows.   But for PostgreSQL ,only Control-M Server is supported. Due to…
Jesse Richardson
BMC Customer Support provides video solutions to help customers use BMC products more successfully. These include both short “how to” videos to demonstrate a feature or troubleshooting operation, and… (Show more)
Josh Taylor
Currently the only way to find out if a hotfix exists is to comb through all of the product documentation, open a ticket with BMC, or to create a discussion in the communities and hope that someone…
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