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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

Josh Taylor
Currently the only way to find out if a hotfix exists is to comb through all of the product documentation, open a ticket with BMC, or to create a discussion in the communities and hope that someone…
Eric Humphrey
New Release BMC License Usage Collection Utility version 4.8.00 is available from April 10, 2019.   What's New in this Release This release has few product enhancements along with new BMC product…
Miles Escow
We have launched a new ‘Favorite Products and Alert Subscriptions’ application for all our customers.   What’s new?   The new ‘Favorites and Product Alert Subscriptions’ application adds the… (Show more)
Mohammed rahimuddin
Hi All,   I would like to knows the process to know  about the integration of  Cisco Prime with BMC TrueSight Operations Management     Regards, Mohammed
Kavita Mhaske
Effective July 1st, BMC is announcing the End of Life for the TrueSight Intelligence Subscription Services. The individual products and effective end of service date is identified in the table… (Show more)
Kavita Mhaske
Official End of Life for the TrueSight Intelligence Subscription Services.
Gomati Mahabal
What is SPAC? SPAC is the single source for all BMC Product Availability and Compatibility information, presented in a structured manner. SPAC is easily accessible, through our Electronic Product… (Show more)
Kavita Mhaske
The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and… (Show more)
Jesse Richardson
When a knowledge article is displayed, there is an option to enter text in the "How can we improve this knowledge article?" but this data is not displayed externally.  It is only acted upon by the…
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