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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

John Stalnaker
Heritage Patches are posted on this site below. Once you know the patch you need from discussing with support you can get the patch content from the link below. Link ftp://epddownload.bmc.com… (Show more)
John Odden
I'd like to see something in Smart IT / Helix which assists with managing Major Incidents. I've seen an MI Candidate / Promote feature with rules (in another product) which would be a great way to…
Ian Matthews
I am running EM V 9.18, and find the 'Activity Period' Start and End date range extremely useful for when I either would like to stop a job from running for a period of time, or to create new jobs…
mark lee
CMF needs to be able to interface with ZOSMF to display sysplex wide performance data, similar to the RMF GPMSERVE Distributed Data Server.  This would be in addition to the already developed LINK TO…
Eric Humphrey
New Release BMC License Usage Collection Utility version 4.8.00 is available from April 10, 2019.   What's New in this Release This release has few product enhancements along with new BMC product…
Cathy Grant
We have a need to be able to run a report that will show us a particular software package, the version of that package, the asset it is located on, the user name, location and department.   EX. We…
John Palmer
Need Message Digest (MD)5 hash or the Secure Hash Algorithm (SHA)N checksum for downloads.. we are being required to have checksums to validate all installation files...
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