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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

John Stalnaker
There are some important changes coming to BMC downloads (EPD) on Friday November 16, 2018.   Added Features New single download button in EPD. When downloading, you must check the downloads you… (Show more)
Kavita Mhaske
The consolidation of information into one notification quarterly allows the customer to view changes to their products with valuable information including effective dates, end of support dates and… (Show more)
Jayaraman Subramanian
Issue :   High Availability in Control-M works well for both Control-M Enterprise Manager and Server components on MSSQL in Windows.   But for PostgreSQL ,only Control-M Server is supported. Due to…
Eric Humphrey
New release BMC License Usage Collection Utility Version 4.7.01 is available from November 22, 2018.   What's new in this Release Continuing below enhancement features, we are releasing 4.7.01 to…
Antony Wardle
Has anyone received a survey after a case has been closed?   I did one, expressed my disappointment and then ticked the please contact me, but no one has ever contacted me.   Wondering if this is… (Show more)
John Palmer
Need Message Digest (MD)5 hash or the Secure Hash Algorithm (SHA)N checksum for downloads.. we are being required to have checksums to validate all installation files...
Joe Adam
For several HRCM business processes the limitation of three 3 attachments per myIT/Digital workplace request is causing serious issues.   Users want to upload more than that - and are not using…
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