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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

John Odden
I'd like to see something in Smart IT / Helix which assists with managing Major Incidents. I've seen an MI Candidate / Promote feature with rules (in another product) which would be a great way to…
Eric Humphrey
New Release BMC License Usage Collection Utility version 4.8.00 is available from April 10, 2019.   What's New in this Release This release has few product enhancements along with new BMC product…
John Stalnaker
Education is one of the biggest factors to the success of your BMC solutions. To provide a “Jump Start” to your deployment and enablement, BMC Education is offering these special promotions in… (Show more)
John Stalnaker
Heritage Patches are posted on this site below. Once you know the patch you need from discussing with support you can get the patch content from the link below. Link… (Show more)
mark lee
CMF needs to be able to interface with ZOSMF to display sysplex wide performance data, similar to the RMF GPMSERVE Distributed Data Server.  This would be in addition to the already developed LINK TO…
Cathy Grant
We have a need to be able to run a report that will show us a particular software package, the version of that package, the asset it is located on, the user name, location and department.   EX. We…
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