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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

Steve Rathbun
We have a job that runs on a Monday. However, this same job is requested to be added to the schedule on other days of the week periodically. When we order this job in on these occasions, the… (Show more)
John Stalnaker
This notification provides information about renamed products, product replacements, and withdrawn products.
John Stalnaker
With increasing demands for robust cybersecurity solutions that comply with industry best practices, BMC has implemented a new Secure File Transfer (SFT) service for sharing large files with us.… (Show more)
Sachin Salunkhe
Hello,   could you please help me about the check status on the Support id Expiry date.   Regards, Sachin Salunkhe
Kavita Mhaske
BMC Decision Support for Network Automation end of life (EOL) and availability of replacement offering – TrueSight Network Automation Reporting.
Eric Humphrey
New Release BMC License Usage Collection Utility version 4.9.00 is available from October 10, 2019.   What's New in this Release This release has few enhancements in the product along with new BMC…
John Stalnaker
Now our customers can fully automate the acquisition of PTF maintenance for their BMC products and solutions by using the industry-standard SMP/E RECEIVE ORDER command. Support is provided for all… (Show more)
John Stalnaker
Heritage Patches are posted on this site below. Once you know the patch you need from discussing with support you can get the patch content from the link below. Link… (Show more)
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