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BMC Customer Support Community

Public community to share news on BMC Customer Support services and ideas for improvement. This group is to discuss how to work with Support. Please use one of the official channels for working issues.

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Recent Activity

John Stalnaker
With increasing demands for robust cybersecurity solutions that comply with industry best practices, BMC has implemented a new Secure File Transfer (SFT) service for sharing large files with us.… (Show more)
Gomati Mahabal
What is SPAC? SPAC is the single source for all BMC Product Availability and Compatibility information, presented in a structured manner. SPAC is easily accessible, through our Electronic Product… (Show more)
Bruno Mendes
Hey guys,   I have a few ideas in mind and would like to know how I can send to BMC support for evaluation:   - Comparison of variables (greater, lesser or equal) - Possibility of creating custom…
Eric Humphrey
New Release BMC License Usage Collection Utility version 4.9.00 is available from October 10, 2019.   What's New in this Release This release has few enhancements in the product along with new BMC…
Tejaswini Kothawade
Problem: Options are greyed out on overlay mode for Archive & audit.   Steps to reproduce: >> Login to Developer studio. >> Make sure the we have logged in as "Best Practice Customization mode". >>…
Osama Majeed
    anyone please can help to solve this      i need to disable the SSL v2 and v3 then reconfigure the entuity to use the 1.2
John Stalnaker
It has been less than a year since BMC launched Education Subscriptions and we just welcomed our 200th Ultimate Subscription customer – that makes almost 600 Subscription customers overall.… (Show more)
Francois Seegers
Hi All   I would like to start the process with BMC to see if we can get "Community Test Cases" compiled for all Remedy applications.  The idea is then to get all on the community to buy in and to…
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