• Remedy with PostgreSQL DB /  Amazon Aurora DB – Beta Opportunity

    We’re inviting you to participate in a new beta program to test the Remedy platform running with PostgreSQL DB or Amazon Aurora DB.  BMC is considering to support these new databases for use with the Remedy...
    Loretta Seto
    last modified by Loretta Seto
  • BMC Helix Client Management 12.9 Beta Opportunity

    Want to provide input on new developments before release? We are looking for partners and customers to be a part of our BMC Helix Client Management 12.9 beta as we plan to kick off the program the week of May 20th and...
    Loretta Seto
    last modified by Loretta Seto
  • Logging into BMC Client Management Console

    Once we have the BMC Client Management console downloaded, we can login into it without being on VPN. This allows us to even remote into our desktops since agents are installed on those machines.   How can we a...
    Nauman Javaid
    last modified by Nauman Javaid
  • Announcing the Automated Mainframe Intelligence (AMI) Community and Predictive Validation Program

    We’re inviting you to become an inaugural member of BMC’s “Friends of AMI” community and participate in the development one of ZSolution’s most exciting products in recent years. You̵...
    Loretta Seto
    last modified by Loretta Seto
  • Smart IT UX Study – Looking for Change Managers, Change Coordinators, Release Managers

    What is it?   In this 1:1 UX session, observation and interview will be conducted remotely via WebEx meeting. During this session, observation is capture regarding processes and experiences with our products and...
    Launa Nguyen
    last modified by Launa Nguyen
  • Live Chat UX Study - Attention Service Desk Managers!! We Need Your Live Chat Agents

    What is it?   In this 60-minute 1:1 UX session, observation and interview are conducted remotely via a Skype for Business meeting. During this session, observation is capture regarding processes and experiences ...
    Launa Nguyen
    last modified by Launa Nguyen
  • Join Us for the Remedy 19.02 Feature Release Validation Program! (CLOSED)

    We’re inviting you to get a sneak peek at what’s coming in the Remedy 19.02 Feature Release. You’ll have an opportunity to engage directly with BMC product experts, product management, and R&D to...
    Loretta Seto
    last modified by Loretta Seto
  • TSCO 11.5 cloud beta

    I'm looking forward to previewing the new Service Views and Service Pool configuration capabilities in TSCO 11.5 cloud beta!
    Pat Furrow
    created by Pat Furrow
  • UX Study – Looking for Web Producer, Webmaster, Administrator to Test The Interface of Digital Work Place Webpage Builder

    What is it?  We have an InVision Prototype of Digital Workplace (DWP) Webpage Builder, and are looking for participants to test the interface. This UX session will be conducted remotely via a 30-minute WebEx ses...
    Launa Nguyen
    last modified by Launa Nguyen
  • TWS View on ControlM

    Good day, can you please tell me if it is possible to to import or create a view of TWS Batch on ControlM? Not running any jobs from TWS on ControlM, just an overview of all the jobs currently running on TWS Batch?
    Frikkie Olivier
    last modified by Frikkie Olivier
  • Want to See What’s Coming in BMC Client Management 12.8?

    If you are interested in seeing what enhancements we have planned for remote control, operational rules, patch management, credentials management, and security, then you should join us!   We are launching a beta...
    Loretta Seto
    last modified by Loretta Seto
  • FootPrints CMDB View

    We are transitioning from TrackIt to FootPrints and have created as CMDB to retrieve the assets from TrackIt. I would like to be able to group these by asset type with expandable grids similar to what is in TrackIt. I...
    Conrad Simpson
    last modified by Conrad Simpson
  • BMC Remedy SSO with Ping Federate

    We have been trying to integrate Ping Federate(IDP) with Remedy Application. We have done all the required steps but still when we use Remedy application URL we are not redirected to IDP Login page. Alternatively when...
    Krishna Prakash
    created by Krishna Prakash
  • CMDB UX Study – Looking for Professionals who are interested in DRIFT MANAGEMENT

    What is it?     Observation and interviews will be conducted remotely via a 60-minute WebEx session. In this 1:1 WebEx session, information will be captured regarding processes, current experiences, and...
    Launa Nguyen
    last modified by Launa Nguyen
  • UX Study – Looking for Non-Developers Who Involve in the Creation of Chatbot

      What is it?   A 60-minute 1:1 session, in which you will be given tasks to complete with an interface. This one-hour session will be conducted via Skype (for audio) and WebEx (for video recording). &#...
    Launa Nguyen
    last modified by Launa Nguyen
  • Smart IT UX Study - Looking for People Who Use the Ticket Console and Search for Tickets

    What is it? In this 30-minute 1:1 WebEx session, participants are given tasks to complete with an interface. Measures of Efficiency, Effectiveness, and Satisfaction are collected. The goal is to evaluate a new mecha...
    Launa Nguyen
    last modified by Launa Nguyen
  • CMDB UX Study – Looking for Configuration Managers, Professionals Who Work Heavily in CMDB

    What is it?   This user experience study will be conducted remotely via a 90-minutes 1:1 WebEx session. During this WebEx session, observations and interviews are conducted. Also, information is captured rega...
    Launa Nguyen
    last modified by Launa Nguyen
  • UX Study – Looking for Non-Developers Who Involve in the Creation of Chatbots

    What is it?   A 90-minute  1:1 session, in which you will be given tasks to complete with an interface. This one-hour session will be conducted via Skype (for audio) and WebEx (for video recording).   ...
    Launa Nguyen
    last modified by Launa Nguyen
  • How to register to join our BMC Customer Programs

    To be considered in any of our BMC Customer Programs, you must: Make sure you have a BMC Account Don't have one yet? Click here to register (if you're already a Communities Member, good, you're covered and can skip ...
    Loretta Seto
    last modified by Loretta Seto
  • UX Study – Multi Cloud Service Management: Looking for Knowledge Managers, Service Desk Agents, Service Desk Agent Managers

    What is it?     A 45-minute 1:1 interview, which will be conducted via WebEx with internal subject matter experts to understand things like processes, systems, or personas.   The goal of this study i...
    Launa Nguyen
    last modified by Launa Nguyen