In this 1:1 Helix Remediate UX Study, observation and interview will be conducted remotely via a 90-min Zoom meeting. Information will be captured regarding processes and experiences with our products and services.
The goal is to understand and improve the overall user experience with the Automation console,
with the initial focus on patch orchestration, vulnerability management, and compliance.
When is it?
Wednesday, March 18th – Thursday, April 30th, 90-minutes between 7:00 AM – 5:00 PM PST
(or any time after 13:00 GMT)
We are looking for either one of the following 3 personas:
You qualify for this study if you are Administrators, IT Operators, or Business Owners
who are performing and ensuring threat remediation, patching, and patch compliance usingBMC and/or third-party tools.