What is it?
This is a 90-min UX session, in which observations and interviews will be conducted remotely via Skype Meeting. You will have the opportunity
to share your screen and walk us through how you use Digital Workplace (DWP). Information is captured regarding processes and experiences
with our products and services.
The goal of this DWP UX study is to have a better understanding of all the different Admin personas who use DWP. We want to uncover any gaps
or needs to be implemented in DWP future releases.
When is it?
Thursday, January 30th – Friday, February 21st,90-minute between 7:00 AM – 6:00 PM CST (or any time after 14:00 CET)
We are looking for 3 types of participants:
catalogs to other admin team members.
they were assigned to.
You qualify for this study if any of the following tasks describes what you do:
Digital Workplace / MyIT (BMC and Partners), Digital Workplace
What you need for the 1:1 session?
You will need to be able to share your screen via Skype Meeting.
Next steps: Email Launa Nguyen at Launa_Nguyen@bmc.com with email subject line:
“UX Study – DWP for Administrative Duties”