Share:|

What is it?

 

 

Observation and interviews will be conducted remotely via a 60-minute WebEx session. In this 1:1 WebEx session, information

will be captured regarding processes, current experiences, and needs when it comes to drift management.

 

The goals are to:

- Identify customer current and future goals for drift management

- Identify information needs and common use cases for drift management

- Identify expected features and functions of a drift management tool

 

 

When is it?

 

Monday, October 15th – Friday, October26th. 60-minute between 5:00 AM – 5:00 PM CST (OR any time after 12:00 PM CET)

 

 

Who Qualifies?

 

You qualify for this study if you:

 

- Have a keen interest in and a need to identify and understand changes in your IT environment

- May or may not currently use a drift management tool

- Your role may or may not be Configuration Manager, Configuration Admin, Asset Manager,

   or Application/CI/Asset Owner

 

 

What you need for the 1:1 sessions?

 

You will need to install WebEx software on your computer. You will receive an email with instructions to log-in.

 

Interested?

 

Next steps: Email Launa Nguyen at Launa_Nguyen@bmc.com with email subject line:

“UX Study – Drift Management”