This study will be conducted remotely via a 60-minute WebEx session. During this session, different concept features will be shown. We will gather participants’ feedback, and rating of each concept features on Usefulness, Satisfaction, and Importance.
The goal is to gather feedback for improvement, and to identify which concept features should be adopted.
When is it?
Monday, February 5th – Wednesday, February 14th
A 60-minute WebEx session, between 7:00 am – 4:00pm PST (or/and any time after 3:00pm CET)
You qualify for this study if you are a Truesight direct user. Your role titles can be (but not limited to):
AND you are tasked in doing 2 or more of the following tasks:
As an NOC Engineer/Manager:
Look for ways to resolve events quickly
Route events to the right team member and achieve faster time to resolution
Manage problem that are either missed or undetected by other team members.
Manage and staff team members for daily NOC operations.