What is it?


This one-hour 1:1 phone session on Discovery and SaaS is to understand:


  • Your expectations and desires for a SaaS delivered Discovery product
  • What you would expect to no longer have to care about.
  • What you would be worried about.
  • How you would otherwise expect things to be different




When is it?


Monday 30th October – Friday 24th November

A 60-min Skype Meeting, any time between 8:00 am – 5:00 pm UK Time,




Who Qualifies?


You qualify for this research if either one of the followings describe your technical position:


  • You use the ITSM component of Remedy OnDemand *with* the Discovery for Data Center OnDemand optional service.
  • You are interest in the Discovery optional service, but do not use it.
  • You use Discovery (the on premise version) and are interest in OnDemand offerings




What you need for the 1:1 sessions?


You will need to have Skype Meeting.




Next steps: Email Launa Nguyen at with email subject line: “Discovery and SaaS Research”