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What is it?


TrueSight Intelligence is a data visualization product that is used to compare and correlate metrics used
to monitor and track KPIs, events, and impacts. It identifies trends, patterns, and correlations of performance data.
This type of tool could be used by but
not limited to job roles such as, Business Analysts, IT Managers, System Programmers, and Service Owners.


In this 1-hour session led by our BMC UX designers, participants in TrueSight Intelligence study are shown designs or may be given tasks to interact with designs.
Participants provide feedback about what they like, dislike/concerns, and missing elements. Usability is observed and captured.


The goals are to:

  • Gather user feedback on early designs and insights on concepts for TrueSight Intelligence. 
  • Capture usability issues, likes, dislikes, concerns, and missing elements.
  • Ensure that the designs are truly useful and easy to use.


When is it?


October 2016 – January 2017

A 60min session, between 7:00 am – 3:00pm PST.


Who Qualifies?


You qualify for this study IF your role could be or something similar to one of the following:

Business Analyst, IT Manager, System Programmer, Service Owner.

                                                – AND –

3 or more of the following describes job tasks that you do:


  • Analyze high volume of IT operation and business data.
  • Compare the IT infrastructure with business event and impact and revenue costs and risk.
  • Get a complete and accurate data picture to understand the scope of application performance over different time period.
  • Identify trends, patterns, and correlations across current and past performance data.



What you need for the 1:1 sessions?


You will need to install WebEx software on your computer. The sessions will be done remotely using WebEx. You will receive an email with instructions to log in.


Interested? Next steps: Email Launa Nguyen at with email subject
“TrueSight Intelligence / A Data Visualization Tool”