This is your opportunity to engage directly with the Smart IT product experts, to validate the almost final bits of the upcoming Smart IT 1.6 release, and to provide feedback to BMC about functionality, usability, and quality. The program is expected to start around end of January and is open to all current Remedy ITSM customers and partners.
Smart IT 1.6 introduces new Release Coordinator persona and refinements to presently supported capabilities. You can participate in the release validation program by reviewing the enhancements of the Smart IT 1.6 version in a hosted environment.
What's needed from you?
Attendance in weekly callTime and resources to test in a short window.Willingness to collaborate with BMC and other customer and to provide open feedback
More information will be provided in the BMC Community page we plan to use for all communication and in a kickoff call prior to start of testing.