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What is it?

 

What is it?

 

TrueSight Intelligence application is a new Data Visualization Tool that allows a user to look at trends, compare metrics over time, and view correlations between metrics.

This type of tool could be used by but not limited to job roles such as, Business Analysts, IT Managers, System Programmers, and Service Owners.

 

Participants in TrueSight Intelligence study are shown designs or may be given tasks to interact with designs. Participants provide feedback about what they like,

dislike/concerns, and missing elements. Usability is observed and captured.

 

The goals are to:

  • Gather user feedback from on early designs for a data visualization tool.
  • Capture usability issues, likes, dislikes, concerns, and missing elements.
  • Ensure that the designs are truly useful and easy to use.

 

When is it?

 

Wednesday, September 14th – Friday, September 16th, any time after 9am PST.

 

Who Qualifies?

 

You qualify for this study IF your role could be or something similar to one of the following:

Business Analyst, IT Manager, System Programmer, Service Owner

 

                                                – AND –

3 or more of the following describes job tasks that you do:

 

  • Analyze high volume of IT operation and business data.
  • Compare the IT infrastructure with business event and impact and revenue costs and risk.
  • Get a complete and accurate data picture to understand the scope of application performance over different time period.
  • Compare multiple metrics or event data over the same time period.

 

 

What you need for the 1:1 sessions?

 

You will need to install WebEx software on your computer. The sessions will be done remotely using WebEx. You will receive an email with instructions to log in.

 

Interested? Next steps:

Email Launa Nguyen at Launa_Nguyen@bmc.com with email subject line: “TrueSight Intelligence”