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Accepting nominations for BMC Remedy with Smart IT 1.5 Release Validation Program

This is your opportunity to engage directly with the Smart IT product experts, to validate the almost final bits of the upcoming Smart IT 1.5 release, and to provide feedback to BMC about functionality, usability, and quality. The program is expected to start around mid-May and is open to all current Remedy ITSM customers and partners.


Smart IT 1.5 introduces new capabilities and refinements to presently supported personas. Additionally, Smart IT 1.5 is further expanding the global reach by adding support for Hebrew language.


You can participate in the release validation program by reviewing the enhancements of the Smart IT 1.5 version in a hosted environment or by downloading the bits and installing it in your local environment connecting to one of your Remedy ITSM non-production instances (version 8.1 and higher).


What's needed from you?

  • Attendance in weekly call
  • Time and resources to test in a short window.
  • Willingness to collaborate with BMC and other customer and to provide open feedback


More information will be provided in the BMC Community page we plan to use for all communication and in a kickoff call prior to start of testing.


Kick-off to be held Wednesday May 18th and will run until June 3rd.


Follow here to sign up: BMC Smart IT 1.5 Release Validation Interest Survey





BMC Remedy with Smart IT 1.4 Release Validation Program (Closed) & Remedy ITSM