Share This:

A benefit of your TAP partnership is access to the TAP Portal. However, this is not a public site. You need to have a BMC Communities ID and be granted access. Follow these easy steps, and you'll be inside the Portal soon.

To establish an account:

  1. Go to the BMC Communities account request page.
  2. Type your company email address and click "Confirm address." You must use your company (partner) email address.
  3. Look for an email from "" and click on the link in the email to confirm your email address.
  4. A Web page will open prompting you to create your account and profile.
  5. Click "Create your account and profile" to open the registration form; complete all required fields on the "Registration: Create your account" screen.
  6. To request access to the TAP Portal: 
    • Under "Primary BMC Relationship," choose "BMC Software Partner/Alliance/ISV/Reseller."
    • Under "BMC Communities Relationship," choose "Technology Alliance Program (TAP)."Note: Access to the TAP Portal is only provided to existing TAP participants. If your request for access is approved, and you are a current TAP participant, access will be provided within 48 hours. Access to the TAP Portal is not granted immediately upon registration to BMC Communities.
  7. After reading the site terms and conditions, and checking the box agreeing to the terms and conditions, click “Continue” at the end of the registration screen.
    Note: If the registration form re-displays, verify that you have completed all required fields correctly and that the last two sentences are marked “Yes.” Once you have completed all fields, again click “Continue” to resubmit your registration form.
  8. Whitelist email from “” (i.e., place the email address on your list of accepted senders). The procedure for whitelisting varies by email software and service provider. For Outlook: 
    • Open the “Actions >Junk E-mail >Junk E-mail Options” menu.
    • Select the “Safe Senders” tab, and click the “Add” button.
    • Type “” and click “OK” twice.
  9. You will receive a confirmation email with a link to click; a page will open stating that your account is active.
  10. Click the BMC Communities home page link, and log in at the top of the page.
  11. Navigate to the TAP Portal.