While many customers have been using Control-M for some time, there’s always more Control-M can help them do to run and reinvent their business. Whether a net new logo, a new hire within an existing customer, or a long-time Control-M user, all will benefit from our Getting Started Guide full of easy to consume information and links to more detailed how-to documents and videos.
The Control-M Communities site is the ideal place for our customers to engage with not only one another but also BMC subject matter experts and our partner network. Recently we reached a major milestone of 1,500 active users. An active user is an identified customer, prospect, partner or employee that has engaged with a post or contributed content on the Control-M Communities site within a specified period. There are a lot of people interested in discussing Control-M and our Communities site is the best place to keep these conversations going.
Some key features of the Control-M Getting Started Guide include:
Navigating Control-M video – Control-M subject matter expert, Robby Dick, welcomes viewers and walks them through the Control-M interface in a brief introductory video.
What Control-M can do videos – A library of high-level, 2-3 minute videos that highlight some key Control-M capabilities was developed based on survey feedback from customers and sales.
‘Connect-With’ video series – For a deeper dive into more technical details of Control-M, we’re directing users to our best-in-class Control-M Support team’s Connect-With video library on YouTube.
Communities discussion forums – Viewers can post questions directly to the Control-M Communities site, start a conversation or suggest new content that would add value for users of the guide