• • ABOUT
  • WHY ATTEND?
  • EARLY-BIRD RATES
  • GET SOCIAL TO WIN SWAG
  • REGISTER TODAY
  • QUESTIONS
  • THANK YOU TO OUR SPONSORS!

ABOUT

Make sure your customers and prospects don't miss BMC Helix Immersion Days 2019 where they will discover how Cognitive Service Management is imperative for their digital transformation. At Immersion Days, they’ll gain a clear understanding of key service management trends and shared experiences from the industry professionals who have been there. Please spread the news about this unique event in the heart of Silicon Valley and encourage your customers and prospects to register soon to take advantage of our early bird rates.

WHY ATTEND?

At this three-day immersive experience on the future of service management your customers and prospects will:

• Find out what’s new in the BMC Helix Suite of Solutions
• Dive into practical, hands-on solutions labs
• Discover best practices for today’s modern and evolving service management industry
• Meet with experts and peers and hear case studies, tips and tricks for digital transformation success
• Network and unwind at our reception and party

EARLY-BIRD RATES

Make sure to register and get rooms by these important dates to take advantage of special rates.

August 26, 2019:          

To take advantage of our negotiated group hotel rates of $359 at the Santa Clara Marriott, book rooms by August 26, available while supplies last. Standard rates are as much as $800+, so please book early.

Book hotel

August 31, 2019:         

Customers can get $250 off of the standard event pass, if they use the discount code below and register by August 31, 2019.

Register

Discount code: earlybird

GET SOCIAL TO WIN SWAG

Attendees at BMC Helix Immersion Days 2019 that are following us on Twitter and LinkedIn will have an opportunity to win prizes by engaging with our posts about the event prior to attending and live Tweeting during the event. Help us get a head start in creating a buzz about BMC Helix Immersion Days 2019 by following and sharing.

To be entered to win, simply post on LinkedIn and/or Twitter Why you are coming to BMC Helix Immersion Days and be sure to include the hashtag #BMCHelixImmersionDays. The best posts will be read and winners will be announced at the Wednesday night event!

Share on Twitter:

Follow us and tag us in your tweets at @BMCHelix on Twitter

Share on LinkedIn:

Join the BMC Helix LinkedIn Group  

Hashtag Posts:

#BMCHelixImmersionDays

REGISTER TODAY

For more details about the BMC Helix Immersion Days 2019, including the line up of speakers, solution labs, ways to participate and registration check out our BMC Helix Immersion Days 2019 event page on BMC Helix Communities.

QUESTIONS

Please direct any questions about this event to May Bakken.

THANK YOU TO OUR SPONSORS!

The BMC Helix leads the market in cognitive automation and service management. With BMC Helix, you can offer your customers a suite of solutions that empower businesses to proactively and predictively discover, service, and deliver omni-channel experiences that are fast, accurate, cost effective and available to run on your choice of cloud or in a hybrid model.

BMC Helix Marketing is busy developing new content, events and social promotions to drive awareness and help you win new customers.

Social

Stay connected to BMC Helix through the following channels.  Be sure to follow and connect as we will have a contest very soon to showcase the most social partner:

• Follow us on Twitter
• Join the BMC Helix LinkedIn group
• Join the BMC Helix Communities

Content

We have exciting new content on BMC Helix to drive brand awareness and thought leadership. Be sure to read and share with your prospects and customers.

• Forrester Total Economic Impact (TEI) of BMC Helix:
  • Report
  • Webinar
  • Calculator

• Service Reimagined Webinar and CrowdChat:
  Be sure to listen in and invite your prospects and customers to this informative and unique online experience. Register here

• WWW.BMCHelix.Cio.Com:
  BMC Helix has a special microsite on Microsite Cio magazine dedicated to BMC Helix and thought leadership around Digital Transformation. Read the content here and share with your customers and prospects to help them successfully manage a multi-cloud, multi-device, multi-channel world.

Events

BMC Helix is hosting several user groups. Attend one in your area—and send your customers too.

• BMC Helix User Group, DC
• BMC Helix User Group, Chicago

Need more?

If you have a question or need more information about BMC Helix content or events, leave a comment on this blog post.

The BMC Partner Advantage Program is featured in the CRN Partner Program Guide as a 5-Star program for the thirteenth consecutive year.

This annual guide identifies the strongest and most successful partner programs in the channel today, offered by the top technology suppliers for IT products and services. The 5-Star rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.

To determine the 2019 5-Star ratings, The Channel Company’s research team assessed each supplier’s partner program based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support, and communication.

Some of the programs the BMC Partner Advantage Program employs to support its resellers include, but are not limited to:

• Automated systems, online tools, and partner portal
• Awards for innovation and sales
• Training and certification programs
• Sales enablement
• Discounts, promotions, rebates, and rewards
• Field and inside channel account manager coverage
• MDF, joint marketing planning, and marketing resources
• Low-interest financing, direct deposit, and price protections
• Loyalty programs
• Partner communications
• Product demo program
• Leads and referrals

“With new technologies emerging every year, evaluating which IT vendors to partner with grows increasingly more complex for solution providers,” said Bob Skelley, CEO, The Channel Company. “We are proud the CRN Partner Program Guide has become the trusted resource to identify the most rewarding partner programs and provides crucial insight into their strengths and benefits for the channel.”

The 2019 Partner Program Guide and the BMC Partner Advantage Program profile are featured in the April issue of CRN.

Learn more about the BMC Partner Advantage Program or apply for partnership today.

BMC DSM Support team has lots of new self-solve resources available 24 hours a day to help our partners and mutual customers not only solve their problems faster, but also to receive proactive product support information.

Please visit this site to view all the different resources available: Self-Solve resources

One of the links is for the new Remedy and Discovery YouTube channel. This has lots of great videos on how to resolve problems, demonstrate new functionality and also recordings from our very successful Connect with Remedy Webinar series. Subscribing to this channel means you’ll be alerted to all new uploads, so you won’t miss a thing!

View and subscribe to the Remedy and Discovery YouTube channel to see more great videos

There is now also a new monthly Support Newsletter called “Hot Off the Press” which provides links to the latest patches and hotfixes, product news, training, and other helpful information.    Here’s a link to the March edition: Hot Off The Press: March 2019

As BMC partners, let us help you stay armed with the most current, up-to-date product support news and proactive information by subscribing to our Remedy and Discovery YouTube channel and follow our Hot off the Press newsletter, so you can proactively receive it on a monthly basis.

Congratulations are in order once again to Vice President of Global Ecosystem Sales Sanjay Gupta for being honored as a CRN Channel Chief. The 2019 recognition marks the third consecutive year that Sanjay has been named a top IT channel leader by CRN.

Each of the 2019 Channel Chiefs has demonstrated exceptional leadership, vision, and commitment to their channel partner programs. Channel Chief honorees are selected by CRN’s editorial staff as a result of their professional achievements, standing in the industry, dedication to the channel partner community, and strategies for driving future growth and innovation.

Sanjay's recognition is due in large part to his dedication to partner presales enablement and certification and the exponential growth he has overseen in the partner program. When discussing the success of the BMC partner program, Sanjay cites BMC industry-leading programs that help partners embrace the shift to the cloud and move to the modern offerings that customers demand.

Learn more about this and other awards in the BMC Partner Advantage program:

• BMC Partner Advantage Program Awards
• CRN 2019 Channel Chiefs
• Sanjay Gupta: CRN 2019 Channel Chief

Feeling vulnerable is uncomfortable because it means you are open to risk. We can feel this way when we have neglected to take proper measures to keep ourselves safe. CIOs who don’t address security issues seldom rest easy.

The upside to being vulnerable is that you are being honest about the situation you are facing rather than living in denial. Denying a dangerous situation puts us more at risk, but directly addressing the danger means that we, as individuals or organizations, regardless of the short-term discomfort, have a better chance to mitigate the danger and secure our safety.

As our dependence on technology grows exponentially so do the associated risks and tools that help us automate and manage the tasks we need to do to protect ourselves.

Comprehensive plans yield big benefits

CIOs recognize the importance of a comprehensive security plan. IDG reports that the cybersecurity industry is seeing one of the biggest increases in spending by organizations this year.

"In 2019, 72% of tech executives expect their spending on cybersecurity to increase, while 25% report it will remain the same. Currently, 63% of organizations have cybersecurity solutions in use – 17% of which are upgrading/ refining their solutions. Of the businesses that don’t have cybersecurity solutions in place, 36% are either researching or piloting their solutions."  -A Guide to the CIO’s 2019 Tech Priorities, IDG

Read the article

Comprehensive security plans include vulnerability assessments and mediation plans. Unfortunately, these tasks are not once and done operations. Accessing vulnerabilities and addressing them requires constant attention. It is like putting in work to maintain a relationship or staying fit and healthy. The upfront cost and proactive work yields big dividends. Vulnerability assessment should be an integral part of your IT operations.

The cost of data breaches

Data breaches can be devastating. They are often high profile with monetary losses being just the beginning. Theft of confidential data can end careers and deeply damage an organizations brand. According to statistics published by the UK Government, over 40 percent of organizations suffered a security breach of some kind last year – slightly less than a coin toss and other
surveys suggest the odds are worse than that.

However, Gartner studies maintain that 99 percent of the vulnerabilities exploited by the end of 2020 will continue to be ones known by security and IT professionals at the time of the incident.

How BMC and BMC partners can help

BMC partners can help you leverage BMC solutions to better identify your security and compliance issues, adding business insight, prioritizing action and then automating the remediation to reduce risk if you’re feeling a little vulnerable, now is the time to take action. Learn more about BMC Vulnerability Management today.

Learn more

Find a partner