Title		Author	Latest activity	Views
	Video - Part 2 – Service Resolution Organization and Process Maturity	Rick Nelson	September 23, 2016 12:28:44 PM by Rick Nelson	664	Show 0 Likes0	Show 0 Bookmarks0	3
	Hear Darius Wallace talk about Service Resolution Key Concepts	Rick Nelson	March 23, 2016 4:02:40 PM by Rick Nelson	509	Show 4 Likes4	Show 1 Bookmarks1	0
	Video - Part 4 - Evolution from Intelligent Ticketing to Service Resolution	Rick Nelson	February 8, 2016 3:58:19 PM by Rick Nelson	476	Show 1 Likes1	Show 0 Bookmarks0	0
	Video - Part 3 - Service Resolution - Bridging the IT Operations and Service Desk Gap	Rick Nelson	February 8, 2016 3:51:36 PM by Rick Nelson	551	Show 2 Likes2	Show 0 Bookmarks0	0
	Service Resolution Patch 1 available	Rick Nelson	January 31, 2016 1:15:39 AM by Rick Nelson	568	Show 1 Likes1	Show 0 Bookmarks0	1
	Changes coming to the Smartflows Communities page	Rick Nelson	January 18, 2016 1:56:16 PM by Rick Nelson	527	Show 1 Likes1	Show 0 Bookmarks0	0
	BSR and Digital Transformation	Rick Nelson	October 1, 2015 11:39:33 AM by Rick Nelson	549	Show 1 Likes1	Show 0 Bookmarks0	0
	BSR 3.0.01 is out there!	Rick Nelson	September 24, 2015 12:40:26 PM by Rick Nelson	602	Show 4 Likes4	Show 1 Bookmarks1	6
	3.0 Beta Program just around the corner	Matt Laurenceau	September 17, 2014 3:01:28 AM by Matt Laurenceau	653	Show 0 Likes0	Show 0 Bookmarks0	0
	Connect with Remedy - Service Resolution Webinar	Gregory Kiyoi	July 1, 2014 3:49:53 PM by Gregory Kiyoi	827	Show 2 Likes2	Show 1 Bookmarks1	0
	BMC Intelligent Ticketing Solution version 2.0 GA	Darius Wallace	May 6, 2014 7:18:38 AM by Darius Wallace	960	Show 1 Likes1	Show 3 Bookmarks3	3
	Does ITSM 8.0 Support Intelligent Ticketing 2.0?	Darius Wallace	April 14, 2014 11:52:44 PM by Darius Wallace	549	Show 0 Likes0	Show 0 Bookmarks0	0