Excellence can take on many different meanings depending on your perspective. It can be a rating that indicates a level of superiority. For students, excellence is often rewarded with an “A” on a report card. An athlete who wins a gold medal is recognized for his or her excellence in a sport. Or excellence could refer to the quality of something that is exceptionally good – like my favorite brand of chocolate chip cookies.
However, since this is a technology blog, I’d like to shift the focus to excellence in data center automation. To drive efficiencies, automation requires developing and implementing effective processes.
BMC’s Ben Newton and Tim Fessenden discussed the concept of a Center of Excellence (COE) for the data center, and how this approach brings together talent from many disciplines to create and maintain automation best practices. They explained how business analysts, people in engineering and operations, as well in other groups, can work together to drive automation and business value. They also identified steps for building the center. Their article describes this approach in: How a Center of Excellence Can Boost Automation Benefits http://documents.bmc.com/products/documents/26/37/222637/222637.pdf