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Hello All, Can any one has any idea about BMC CASE HR 4.7 supports localization? Regards, Ankur The Approvals section of the notifications table on Status updates and notifications - BMC MyIT 3.3 - BMC Documentation does not mention HR Case approvals. Are these still due to be added in 4.7.01 (SP1) as described... Is it a requirement that it be save in draft mode before the questions tab tool list will be shown. Same for Tasks tab. Is this expected behaviour? I understand BMC Virtual chat can integrated with ITSM well. I like to know if it has been integrated with HR Case Management also ? The HR Case documentation describes how application supports Importing and exporting solutions Importing content into Smart Reporting Importing People from ITSM Apart from Solution, there are a number of ot... Are there uses cases out yet for HR Case 4.7? I am replicating a real-world use case and adding questions to a solution. I was able to add and modify the first 10 or so questions without any issue. I had added secondary questions to three of the four multip... I have some questions that may or may not be related. When creating solutions a number of question types are available. What is the difference between the two types of date questions? Custom Date Question Reque... A company may have a existing data set that contains values suitable for use as Challenge Question responses (e.g. DoB, National ID, phone number) Is there a way to import Challenge Questions and Responses int... The following list of fields on COL:CORE:People are set to NULL when the ITSM to HR Case people sync runs. These fields are not mapped from CTM:People. The result is that an HR Admin can update these field... Is there a way to set Case Master permissions in HR case Management when they are removed? regards Jakob Hi All, We have just started working on HR Case Management. So I need some basic documentation on HR Case Management to start working on this Product. It would be really he... Within Remedy you can use the Assignment Engine to drive the assignment of a service request etc. based on certain criteria. Within HR Case Management we are trying to accomplish a situation in which we would lo... Anyone mess with the preconfigured stack installation? There isn't a user created in the User form which makes onboarding impossible. If you recently heard about new Smart Reporting, there is no better way to learn more about this BMC Remedy Smart Reporting than watching this webinar - https://communities.bmc.com/community/bmcdn/bmc_it_servic... Hi, There were additional abstracts submitted due of deadline extension. We really want to hear from our community and wanted to make sure folks who took the time to submit abstracts received the same opportunity for ... This is your conference! We’ve provided four broad product category buckets that contain many abstracts. Rate the abstracts on a simple 5 point scale. Go to the product category that you want to inf... Yay... I was so thrilled today... after involving customer support I could finally get my hands on the installation package for HR Case Management... Several weeks that I wanted to try the product... I'm on the starti... Click this link. BMC Customer Success (consulting, education, and support) What does everyone think about Chat - live and or virtual, as a capability?